Romer House Waikiki

We thoroughly enjoyed our stay at this property. The location is exceptionally convenient, placing us within walking distance of key attractions, dining, and shopping. The hotel has been beautifully renovated, with thoughtful attention to both comfort and style. Every detail, from the décor to the amenities, contributed to a welcoming and memorable experience. We have already recommended this hotel to friends and colleagues and look forward to returning on our next visit.

Our room was never clean during our stay

Housekeeping was every other day which was fine, however the singular day that housekeeping did come, all the dirty towels were taken and nothing clean we given. We came back after a long day to only 2 small towels, that we had not used prior. Additionally, conditioner was not refilled and hand soap was also not refilled. Additionally, upon checking out I realized that I was not actually upgraded and my dining credit benefit was a trick. The hotel website only has king beds, just either rooms with balconies or not. The $40 Food Credit is abysmally low since they more commonly give $150 Food Credit, with an added free parking. Ultimately, I am more disappointed in the quality of housekeeping as well as the fact that the front staff told me I was upgraded from a Queen to a King, when in fact they never had any Queens and I essentially had a basic room.

Service was excellent from front desk to valet. Location was excellent. Thank you for a great vacation.

The staff was very friendly. The room was clean. I really enjoyed my stay. I would definitely stay there again.

Friendly staff

We loved it! Intimate, cute decor tons walkable optio s

Spent everyday requesting towels for my room, they reluctantly gave me after long waiting periods and several requests and calls.

Overall it was pretty good hotel but some things fell short. Given a complimentary upgrade to a King suite and food credit which was very appreciated. Room great size, however lots of issues with the tv, bathroom outlet didn't work, not enough towels. Next day, all the power and electricity went out in our room... no tv, no outlets working, only 1 light. Same morning asked front desk to fix the issue. Came back late night, nothing was fixed. They moved us to another room, everything was okay but bathroom outlet still didn't work! Also noticed the bed sheets had hair and some parts of carpet and bathroom not cleaned thoroughly. Also they are supposed to do housekeeping every other day, I stayed 7 days and they came only once and I asked twice about it, very annoyed. The service was wonderful from 2 specific front end employees, but the others were a bit cold. Restaurant, pool and other amenities were wonderful and enjoyed proximity to shopping etc but those small things made the experience a tad frustrating. Any other hotel I would never have to worry about those types of things.

Amazing staff