Romer House Waikiki

Love an adults only hotel. So glad I found it and could stay here.

Good quiet place

We have stayed here before and it has been amazing. However, this time around, we were only coming through for one night and none of the major amenities were available, the bar “Lei Stand” was closed til 10:30pm, the pool was closed til 9pm and the Izakaya restaurant was closed til 10:30pm. I feel like it would only be fair to advise guests prior to them booking/checking in. Also, I was charged the resort fee, wasn’t able to use my $40 food and beverage credit due to the restaurant and bars in the hotel being closed during normal hours after check in. I believe I should get a refund of at least half of my resort fee.

The service was wonderful!

Hotel in a great location just a few steps from the International Marketplace. The rooms are clean but the sliding doors leading to the terrace could benefit from a refresh. Aircon is adequately powerful and silent. It can be a bit noisy at night if the room is on a lower floor (nearby road and the music from the bar on the ground floor). The staff is very friendly and helpful. Special thanks to Joseph and his bubbly personality, who made our stay more pleasant.

No shuttle service after the site said they did. Resort fees and it was a old hotel.

Wonderful staff and service Air conditioning needed to be cooler.

Professional and courteous staff. Nice location. 2 bars and a restaurant. Clean and quiet room. Did I mention how impressed I was with the staff? A+ stay!

I enjoyed my stay overall. The staff were friendly and helpful. The initial room I was booked for was a bit messy with hair on the towels, rough sheets, and I noticed a small bug under the sheets on the mattress cover. A staff member was kind in upgrading my room and that one was a lot cleaner and sheets/ bed were comfortable. I also liked the location and how close it was to everything.

I was charged a $500 smoking fee even though no one smoked in the room. There was no warning, no proof, and nothing mentioned until checkout. When I tried to dispute it, the staff was rude, dismissive, and completely unhelpful. After reading other reviews, it’s clear this is a recurring scam they pull on guests. Avoid this place at all costs.