Charleston Santa Teresa Cartagena

Beautiful hotel and great location. Excellent restaurant but the only issue was that my room was not ready until 4pm and waited to check in

This hotel was by far a 5 star, they knew you by your name, they catered to every request they remembered what i ate for breakfast each day, they had enough pillows in each room, they had black out curtains, bathroom was amazing room size was spacious, they cleaned rooms like 3x per day, the pool view was the best, this is the BEST hotel in all of cartagena nothing like it you pay for top notch service and they had security at the hotels as well. Do you self a favor and stay here entry is secure so not anyone can enter

The best experiences ever

outstanding overall. restaurant was just okay,

This hotel was the best one I stayed in Cartagena. Really clean and outstanding Service

Service

Best hotel in CTG

Food service was slow otherwise it was wonderful

The property is beautiful. Food is excellent. My dissatisfaction comes from noise. Construction directly above us every morning at 8:00am and it was loud. Also the cleaning staff starts making it’s rounds at 7:00am using walk-in-talkies or something like that throughout the halls. Also there’s a bar across the street that plays loud drums all night. If you can sleep through noise you’ll be fine. The front desk staff was not particularly friendly and charged us for a “broken” iPad we never used or touched.

Beautiful property , safe environment Food was ok