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9.2 / 10 Guest Rating

Charleston Santa Teresa Cartagena

Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001, Cartagena, CO

Charleston Santa Teresa Cartagena - main view

About the Property

Luxurious Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Take a dip in the outdoor pool or work out at the fitness center for relaxation and recreation.

Culinary Delights
Satisfy your appetite at one of the 3 on-site restaurants, enjoy 24-hour room service, or sip a drink at the bar/lounge. Buffet breakfasts are served daily for a fee, catering to your dining needs.

Prime Location
Ideally situated in Cartagena Walled City, minutes away from Clock Tower and Walls of Cartagena. Explore nearby attractions like Plaza de San Pedro Claver and Cartagena's Gold Museum easily.

To immerse yourself in luxury and convenience, book your stay at Charleston Santa Teresa Cartagena now!

Facilities & Amenities

Full-service spa
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Parasailing nearby
Free bicycles on site
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 7:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

1 King Bed452-sq-foot room with courtyard views Layout - Bedroom and living roomInternet - Free WiFi 25+ Mbps Entertainment - 55-inch TV with satellite channels, Netflix, iPadFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNon-Smoking

42 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Junior Suite

Non-refundable
Breakfast Included
20% OFF$643.66

$514.93

Includes taxes & fees
Classic Room, Courtyard View - Photo 1
Classic Room, Courtyard View - Photo 2
Classic Room, Courtyard View - Photo 3
Classic Room, Courtyard View - Photo 4
Classic Room, Courtyard View - Photo 5
1/5

Classic Room, Courtyard View

1 Queen Bed269-sq-foot room with courtyard views Internet - Free WiFi 25+ Mbps Entertainment - 55-inch TV with satellite channels, Netflix, iPadFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

25 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Classic Courtyard View

Non-refundable
Breakfast Included
20% OFF$437.96

$350.37

Includes taxes & fees
Classic Room, Sea View - Photo 1
Classic Room, Sea View - Photo 2
Classic Room, Sea View - Photo 3
Classic Room, Sea View - Photo 4
Classic Room, Sea View - Photo 5
Classic Room, Sea View - Photo 6
1/6

Classic Room, Sea View

1 Queen Bed269-sq-foot room with sea views Internet - Free WiFi 25+ Mbps Entertainment - 55-inch TV with satellite channels, Netflix, iPadFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

25 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Classic - Ocean View

Non-refundable
Breakfast Included
20% OFF$430.68

$344.54

Includes taxes & fees
Suite, Courtyard View - Photo 1
Suite, Courtyard View - Photo 2
Suite, Courtyard View - Photo 3
Suite, Courtyard View - Photo 4
Suite, Courtyard View - Photo 5
1/5

Suite, Courtyard View

1 King Bed452-sq-foot room with courtyard views Layout - Bedroom and living roomInternet - Free WiFi 25+ Mbps Entertainment - 55-inch TV with satellite channels, Netflix, iPadFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

42 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Courtyard View Suite

Non-refundable
Breakfast Included
20% OFF$617.06

$493.65

Includes taxes & fees
Premium Room, Balcony - Photo 1
Premium Room, Balcony - Photo 2
Premium Room, Balcony - Photo 3
Premium Room, Balcony - Photo 4
Premium Room, Balcony - Photo 5
Premium Room, Balcony - Photo 6
1/6

Premium Room, Balcony

1 King Bed377-sq-foot individually decorated room, balcony/patio with courtyard views Internet - Free WiFi 25+ Mbps Entertainment - 55-inch TV with satellite channels, Netflix, iPadFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Premium Balcony Room

Non-refundable
Breakfast Included
20% OFF$547.1

$437.68

Includes taxes & fees
Premier Room - Photo 1
Premier Room - Photo 2
Premier Room - Photo 3
Premier Room - Photo 4
Premier Room - Photo 5
Premier Room - Photo 6
1/6

Premier Room

1 King Bed388-sq-foot room with city views Internet - Free WiFi 25+ Mbps Entertainment - 55-inch TV with satellite channels, Netflix, iPadFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNeed to Know - No rollaway/extra beds availableNon-Smoking

36 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Premier deluxe

Non-refundable
Breakfast Included
20% OFF$503.74

$402.99

Includes taxes & fees
Grand Suite - Photo 1
Grand Suite - Photo 2
Grand Suite - Photo 3
Grand Suite - Photo 4
Grand Suite - Photo 5
Grand Suite - Photo 6
Grand Suite - Photo 7
Grand Suite - Photo 8
Grand Suite - Photo 9
1/9

Grand Suite

1 King Bed753-sq-foot room with bay views Layout - Bedroom, living room, and dining areaInternet - Free WiFi 25+ Mbps Entertainment - 55-inch TV with satellite channels, Netflix, iPadFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Frette Italian linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningNon-Smoking

70 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVTelephoneHair dryerBathrobe

Grand Suite

Non-refundable
Breakfast Included
20% OFF$975.97

$780.78

Includes taxes & fees

Guest Reviews

9.2
Exceptional125 verified reviews
AI Summary

Guests highly rate the high cleanliness standards and frequently praise the exceptional staff service.

Categories

Cleanliness9.6
Service9.6
Location9.6
Room Quality9.1
Amenities9.1
Value for Money8.6
Food and Beverage9.1
Overall Experience9.3

Select topics to read reviews

C
Claudia
Verified booking
family
Standard Room
Stayed in Jun 26, 2024

"Exceptional"

10.0

The service was excellent from all staff. The doorman knew my name, the breakfast staff knew what I liked to order. There is nothing negative about the hotel. Exception, which is not the hotel's fault the outside construction that did not allow for sleep past 8:30am.

Helpful?
D
Dolores
Verified booking
friends
Standard Room
Stayed in Jun 14, 2024

"Exceptional"

10.0

This property was so beautiful, clean, etc. The staff were ever so accommodating. Breakfast was fenominable. Full courses of fruits, cheese's. Fresh baked breads of large variety. Fresh French Press coffee, and cappuccino, beautiful presentation. Cannot say enough great things about this hotel! The concierge, Ronal was so helpful with great advice.

Helpful?
A
Antonela
Verified booking
Standard Room
Stayed in Jun 5, 2024

"Exceptional"

10.0

Became my favorite hotel in Cartagena after numerous experiences in other five star hotels in that city. Will be coming back soon!

Helpful?
M
Maria
Verified booking
partner
Standard Room
Stayed in May 28, 2024

"Excellent"

8.0

Location was perfect and staff too. The hotel is a little bit old and the room was very small

Helpful?
A
Alena
Verified booking
family
Standard Room
Stayed in May 18, 2024

"Exceptional"

10.0

Wonderful stay with kind and friendly staff

Helpful?
G
gehrig
Verified booking
partner
Standard Room
Stayed in Jan 7, 2024

"Good"

4.0

Very expensive but it is deluxe. Right now the hotels big problem is the DJ bands playing across the street and there is no way to sleep. They played past 130am. Appears that this is a current issue for this high end hotel and upsetting guests who want to sleep. We ended up changing rooms which is a major pain. Got a smaller outdated room and no lower rate. Guest services/concierge is truly amazing. Incredible service. Bellmen as well.

Helpful?
A
Alex
Verified booking
partner
Standard Room
Stayed in Sep 22, 2023

"Exceptional"

10.0

Hands down, best hotel I’ve been to and I’ve travelled everywhere. Amazing food, service, view 10/10 Im going back in 2 months.

Helpful?
J
Julio
Verified booking
family
Standard Room
Stayed in Sep 12, 2023

"Exceptional"

10.0

Great hotel friendly staff awesome location!

Helpful?
D
David
Verified booking
friends
Standard Room
Stayed in Aug 29, 2023

"Exceptional"

10.0

We stayed at this hotel for 4 nights, and everything was great - food, drinks, & service.

Helpful?
J
Jessika
Verified booking
Standard Room
Stayed in Aug 12, 2023

"coconut lemonade is a must have"

8.0

the coconut lemonade is the best thing here! overall, it was a great experience. lots of history in this hotel... we had a great time. the breakfast buffet was very tasty. feels very lux with all the fresh flowers in the lobby and pool area. very clean as well. will definitely stay here again.

Helpful?