Holiday Inn Express Harrisburg East by IHG

I waited 30 minutes at 130am to check in. No one was at the desk. I called the hotel phone number to listen to the phone ring off the hook. I called IHG and sat on the phone for 10 minutes while listening to them call the phone while I stood at the desk. Eventually guy comes out and says he was using the bathroom, the IHG representative asks if he’s there now and that sounds like it settled the dispute and got off the phone. I wouldn’t have wasted my time with the reservation knowing i would have to wait over half and hour to check in after 1am to get into my room

Staff was friendly and helpful

Building is worn and needs updating. Cleanliness was suspect not enough staff to keep up with breakfast so there was a lack of food and had to go to McDonald's next door to buy breakfast. Pool was not open and did not look in any state to open soon. Workout room woefully inadequate. Has a leak on our bathroom with water coming through ceiling. Elevator very slow and only I've not enough for size of full hotel. Handle came of door in stairway to lobby and not replaced.

Great location near restaurants and convenient stores.

Not as clean as I expected it to be.

I checked in on 12/30/25 i used to be a resident of the area but moved to a different STATE a year prior to this distasteful event , i came back for a funeral ! After staying at the hotel for 3 nights of my 7 day stay the RACIST manager decided to call the police for NO REASON and kick me and my girlfriend out at 11:30 pm on 1/2/26 ! Even after proving to NO LONGER RESIDE in Pennsylvania they continued to pick and be very rude and aggressive toward us! No one gave a legitimate reason for why they were kicking us out and why the police were called! It is 2026 PA should not and does not participate in RACISM this is unacceptable and i need answers ! I also was not given a refund for the remainder of the days of my stay! I’m am very disappointed

Femi was extremely rude. They denied myself and two other people due to our address being the same city. Never heard of any hotel doing this and their reason was because they had poor experiences with locals … then close your establishment if you don’t like the people here. Disgusted.

Clean. Quiet. Good location off highway and nearby restaurants and grocery (walking distance). Comfy mattress. Could turn on AC even in the winter, since the room was so hot and pretty dry. Decent breakfast for the price- chobani and oikos Greek yogurt.

Blankets were too hot and not breathable for one of us. Toilet clogged repeatedly though staff was friendly and responsive about it. We only stayed 2 nights so not that big a deal for a brief stay. Electrical outlets next to bed need to be replaced. Too loose and didn't charge devices. Work around was plugging into the wall outlet that the clock is plugged into or the other outlets in the too..

Overall Horrible. Disrespect and rude staff. Bad management. Terrible customer service. Not a good place to go for any reason.