Wyndham Garden Schaumburg Chicago Northwest

Proximity to our event at the convention center.

Wasn’t clean. Smelled like weed. No hot water from check in on Wednesday until Saturday afternoon. No fresh towels available until Saturday night so only had two towels and one wash cloth for two people from Wednesday until Saturday night. Fire alarm went off at 4 in the morning due to repairs on water heater done incorrectly. It was one thing that the water heater blew, however every time we asked for an update, we would be told “about an hour”. That was told to multiple guests and at various different times. Had they just been transparent that it was taking longer, it would have been a bit less frustrating. They claim to be giving a 20% discount per day for the inconvenience but couldn’t give a timeframe. We’ve stayed there for this event before and very few issues, but this time was a nightmare.

Bad

All

In den 11 Tagen Aufenthalt würde das Zimmer 1 grob gereinigt , aber nur auf auffordern .

If it wasn’t next to the convention center,I would not have considered the hotel. I’ll pay more next year at the Embassy Suites.

No hot water. The crew hired didn’t know what they were doing so it extended the hot water issue. Everything is done cheap.

Nada

No había ingiere, el cuarto y el baño estaban sucios. La alfombra apestaba y la cama esta caída de un lado.

Room apear ti be clean

Given the wrong key someone else was occuping light bulb was blown was only given one face towel and one hand towel