AmericInn by Wyndham Holland MI

I can't tell anything bad about my stay in Quality Inn, just overall sensation. The carpet was very old and very dirty.

Made reservation months ago. Got to hotel, and they had our room reservation with a king size bed; we needed to sleep 5. I specifically reserved a room with 2 queen beds, and we bring an air mattress for the 5th person. They said they’d see if anyone had checked out they weren’t aware of (at 10pm). They found a room with 2 queen beds on second floor. No elevator. Long story short: we found a live bug (garden beetle) on the one bed upon arrival. We found a mobile house phone on the nightstand upon arrival as well (not the room phone). The air conditioner worked, loudly dripped water, soaking the carpet all around it, and keeping light sleepers awake. We ended up using the ice bucket to catch the water, and dumping it halfway through the night to find it completely full again in the morning. The bathroom door didn’t close completely or lock. We already knew there weren’t any rooms they could switch us into, so we stuck it out for the 2nd night. We prepaid and didn’t have any way to get money back and go somewhere else. We found a garden beetle on the other bed the day we departed as well. Positives: breakfast was decent and hostess was friendly. TV worked. Shower was nice; different settings on shower head. Beds are comfy.

We booked a random night and check in was quick and easy. The room is clean and the bed comfy.

Very bad moldy/musty smell in the room and building You could tell the building is getting run down and the repairs are being done as cheep as possible.

They had bedbugs and I didn't know until the next morning when we saw one crawling on the bed!!! I took all precautions when I came home but I think they're now in my house because I'm still getting bites! Dont go here!!!!!

We had some young kids decide to make a tik tok and bang on our door at 3 am waking my 5 year old, called the front desk and they answered and apologized. The next morning the regional manager contacted me to tell me what happened and informed me that they had been removed from the hotel. They actually cared enough to do something about the disturbance and we were extremely grateful for that.

This hotel was a good value and the staff was very helpful and pleasant, but the place needs a face lift. Hallway carpet is worn and stained. Ceiling in my first room was peeling in spots. The pool itself was nice, but the concrete deck was in bad shape, peeling and ugly. Plus the patio furniture was torn and needing to be replaced. A few plants and a touch of decor is needed also.

It was a place to sleep but that’s about it.

Location

Room was musty