Sheraton Suites Chicago Elk Grove

The suite was beautiful especially with the French doors separating the bedroom from the living room. I also liked that parking was free. I wish that was the standard at all Sheraton locations. It was pet friendly as well!

I didn’t like that the elevator shook while moving and that only one elevator was working. The dining room was also shut down so you could only take your food to your room or eat at the small bar. :(

Excellent king size bed

Toilet didn't work consistently.

Location to our office and airport

Old and wall paper peeling, tub tile and sink cracked, tub drain clogged.

The location

The room was outdated. There was a crack in the tile in the bathroom. The sheets wouldn’t stay on the bed when we were sleeping and the service for the afternoon was not an existent. There was nothing that you could get between 11 and four and no assistant from the front desk staff when request requested.

clean

no bidet😂

Room was fine

Elevator takes forever. No stairs from the second floor to lobby!! Breakfast not included in price. Pool pictures were misleading and staff was rude when told us to get out of the pool before the pool was even closed!!!