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6.8 / 10 Guest Rating

Willow Lodge Willoughby – Cleveland Mentor

35110 Maplegrove Road, Willoughby, Ohio, 44094, Willoughby, US

Willow Lodge Willoughby – Cleveland Mentor - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access and satisfy your cravings at the on-site snack bar/deli.

Featured Amenities: Benefit from a 24-hour front desk, laundry facilities, and free self-parking.

Room Comforts: Experience a cozy stay in one of the 129 guestrooms, each equipped with a pillowtop bed and complimentary Wi-Fi.

Book Willow Lodge Willoughby – Cleveland Mentor for a delightful stay near Lake Erie and Chagrin River.

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Snack bar/deli

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good224 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the helpful staff.

Categories

Cleanliness4.5
Service7.5
Location8.6
Room Quality6.5
Amenities7.0
Value for Money7.5
Food and Beverage7.0
Overall Experience5.5

Select topics to read reviews

D
Dan
Verified booking
Standard Room
Stayed in Jun 30, 2025

"Good"

4.0

Came in late and staff was dirty and couldn't speak up. Staff was rude to folks and not welcoming. Office was more like checking into a jail than a motel. Lobby was a mess and hard to find. It was a "cheap" place to sleep, but did not inspire confidence that it was safe or clean.

Helpful?
K
Katelyn
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Good"

4.0

There's hair everywhere in the bathroom, bed, floor and etc. There was only one clean towel and rag, everything else was dirty. The reason I'm giving any stars at all is only because I'm just thankful to have one clean pillow and a roof over my head.

Helpful?
W
William
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Good"

6.0

It wasn't a bad hotel. I just woke up to a cherry picker running at 9 am. Also the wifi did not work all weekend.

Helpful?
L
Linda
Verified booking
partner
Standard Room
Stayed in Jun 28, 2025

"Excellent"

8.0

The property is going through repairs and renovation. The exterior is being worked on, and the lobby clearly still needs an upgrade, however what really counts is the room. Our room was great. Fresh paint, new floors, comfortable bed and pillows, and clean bathroom. Really, that’s what counts. Great price and value. I recommend this one and will return.

Helpful?
B
brian
Verified booking
family
Standard Room
Stayed in Jun 28, 2025

"Excellent"

8.0

They're renovating the place but it is nice. Great for the money. Just no extras, no swimming pool, no breakfast. They do have coffee. It's an older hotel they're trying to fix up. I would definitely stay there again

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Jun 24, 2025

"Good"

6.0

Smells of smoke and noisy

Helpful?
T
Todd
Verified booking
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

The stay has been great so far

Helpful?
T
Todd
Verified booking
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

It’s been great so far! Thanks

Helpful?
K
Kimberly
Verified booking
Standard Room
Stayed in Jun 19, 2025

"Excellent"

8.0

Stayed there a few times always clean inside room hallways do have an odor but it doesnt smell in actual room i appreciate that they don’t require a deposit and there’s always availability.

Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Excellent"

8.0

I was there literally to sleep, shower and go. I got in late and I left early so I really saw nothing around, but it was totally adequate for all my needs.

Helpful?