Fairfield Inn & Suites Hattiesburg / University

Room was clean but the door would stick and had to be kicked at the foot to open. Management placed me across the hall from a guest with service dog that barked at every noise in the hallway. When asked if I could change rooms, they said nothing was available while 5 minutes earlier they had said I multiple floor choices during check in

Front desk clerk was friendly and tried to be helpful.

The pool was filthy, unusable (was a reason we booked, for the kids), room was dirty., roach and used wash cloth and left trash on floor. Was not King bed we reserved so we were crowded, fridge and one TV did not work (my insulin was at risk. Phone charger station did not work. One outlet was out, had black on it from sparks. WORSE HOTEL STAY IN A LONG TIME.

The Staff were Awesome‼️Great customer service‼️

Did not stay. My room was given away. I had to drive back home

Canceled room unaware. Didnt find out until I got to hotel

We loved the customer service. Front desk check in staff was great! The room on the other hand was borderline average. Not very clean and smelled really bad. The front desk gave us dryer sheets to help with the stench. Didn’t do anything at all. The fruit in the breakfast area should have been thrown out….very old!

Enjoyable stay. Staff was kind, breakfast was good, pool was open with towels, room was clean and quiet.