The Pickwick Hotel

The overall stay was good. The room was a bit on the smaller side. We could not hear our neighbor except if you were in the bathroom. You could hear very clearly the neighbors conversations and other things.

We had an idea that the hotel wouldn't be a 5 star resort, but the photos online are misleading. The "superior" rooms are not titled correctly, they are dated and things were broken and things that were repaired were done incorrectly. I would have seen past this if the management of the hotel would have called me back after the front desk attendant put in a claim "I assure you they will reach out" but that never happened. With a major investment and serious renovation this would be a nice place but in the current condition it isn't.

Perfect location, great friendly staff on the front desk as ever :)

Decent hotel. Easy access to BART

AC needs upgrading but other than that the room was nice and the bed was comfortable. Dining options around there are pretty scarce.

Hotel room was clean and staff was kind and helpful. I would consider staying again as the surrounding area was convenient. There were nearby grocery stores and many restaurants. I traveled for the SF marathon so the location was perfect for the trip.

Check in is at 3 pm we got their at 4:30 pm after a long day in SF and they told our room was not ready , we said how much longer they said they didn’t know that they where super busy , they call us until 6:30 pm , that’s horrible

Overall it was a great stsy

Our room was full of black, sooty dust and the windows did not lock. Really needs to be repainted with scuff marks and cracks. The service staff were very kind and helpful and the beds and bedding comfortable. A real mixed bag, but I would not return.

Property was good, staff friendly. Area has some interesting folks around but overall good, central to a lot of things. Only downside was there was no parking available at the hotel but luckily there's a garage right across that's 24hrs