Empress Premier Hotel

Very nice hotel with large rooms and all very clean and tidy

The hotel was undergoing maintenance while I stayed there so it did not look its best. The staff were ok, they seemed exhausted or maybe tired of foreigners. I could not tell. Room service was perfect, laundry service was good too. Bathroom shower could be cleaner, toilet paper holder had a brown spec, 💩.

Amazing time at the property!

Excellent hotel, very high standard. Spacious, impeccably clean, and well-maintained rooms. A great variety of services. An outstanding staff that responds to every request and is always ready to help with anything needed. No pettiness whatsoever. We enjoyed every moment, the wonderful service, and the hotel's excellent facilities.

Great place to stay.

The overall experience was very good, but a few things related to the age of the hotel were a bit annoying, like the power points that were not on the same standard (some would accept my power connectors and others wouldn't). The breakfast and the gym were absolutely amazing! The area around is very good with many options for shopping, and there are some markets around with good options for shopping and eating.

Super nice will stay again for sure

I was very Empressed. This hotel was great! I would highly recommend.

I have stayed in over 40 hotels in the past 4 years and this is my favorite. The hotel is nearly full yet this is the quietest most peaceful hotel I have ever stayed in. When I checked in I went thru the TV channels and saw that there was neither Bloomberg or CNBC to help me with my stock trading. I asked the manager Miss Boom if she could possibly add one or the other. Within 3 days she had added them both. I have asked other hotels to add channels such as CNN and nobody seemed to be able or willing to do it (Marriott) This hotel has a perfect swimming pool for those that love to swim laps. It is about 30 meters long and about 1.5 m deep. This feels more like a home than a hotel. I could live at this hotel and I just might at least part of the year. The Mgr. Miss Boom is the best. She works tirelessly to please and take care of her guests.

Location: 10 minute taxi ride from airport. No disturbance from flights at hotel. Hotel taxi from/to airport very efficient - 300 baht each way (per journey, not per person). No great views from hotel but think most hotels in Chiang Mai will be similar. Hotel well located. Getting around: Grab (Uber equivalent) excellent and dirt cheap. Hotel: Staff at very helpful, efficient and friendly. Food in Brasserie very good at breakfast - usual selection of food with Thai specialities too. Food and cocktails in Elephant Club very good and very reasonably priced. Pool area lovely. Very quiet. No problem getting loungers. Poolside food and drinks very good. No smoking allowed which was great! Bedroom very spacious, spotlessly clean. Beds very firm but that wasn't a problem - slept like a baby! Loved the idea of the wardrobe having doors on both sides so it could be accessed from the bathroom as well as the bedroom - genius!! Was given a massive bag of food and drink on arrival which was much appreciated and very handy when we needed an early breakfast on the day we had a full day excursion planned and had to leave hotel at the crack of dawn. Fridge in room well stocked. Room serviced daily. Spa was lovely - had a coconut salt scrub which lasted an hour and only cost 1800 baht. Very quiet hotel, no noise disturbance at night.