Residence Inn San Ramon

A great place to stay that much exceeded my expectations. We came to San Ramon just to visit our aunt for a couple of days before driving back to San Francisco. I give it 5 Stars because of the "overall value" and not because it was luxurious (it won't be luxurious as more a basic hotel). Our 2 bedroom was nicely spaced and clean. Having a pool and hot tub is so nice. Sleep is always an important factor and I would say the mattress was one of the very best every stayed - better than the fancy and expensive Atlantis Bahamas or even Bellagio (of course I love those places for other reasons - just commenting solely about the mattress) and after spending all flying to San Francisco having such a comfortable bed (above the norm) was just a bonus. The complimentary breakfast blew me away for such a small/non-luxury hotel. Wide selection of hot foods, including a welf serve waffle station and cereal with fruits/compotes to choose from. Coffee good too. And I have to give a compliment to the lady that manages breakfast - she was very helpful, had a new container of coffee just as the last drops were taken by person in front of me and was a "busy bee" (in a good way). I can feel she highly appreciated her job by showing how well she kept the breakfast room clean and food items well stocked. Furthermore, and this has nothing todo with the hotel itself, is the great location. Across the street is a TraderJoe's (I love that place) so got some nice snacks for the stay) and a number of small restaurants of many cuisines. We came to visit our aunt with not much expectations for San Ramon or the hotel so staying here has made the experience (I will add that scenery and hiking trails are nice around San Ramon too) much better than expected.

The staff was polite especially Maniual and Laura.

- They only clean once a week, even after that, the room was still not fully cleaned. - The washer and dryer were very dirty and not cleaned at all.

Cleanness, location

Had a 2 bed with hide a bed for a family of 5 with dog. Breakfast was great and location / facility great

I like front desk who was great!

Good location, comfortable room, excellent breakfast choices

Average at best. Property is old and needs renovation.

Nice hotel, clean rooms and bathrooms. Great breakfast. Unfortunately - there is a large construction, and by some reason they work overnight - so if you would like to hear a sledge hammer from 10pm to 4am - please ask to be in the city facing room :) Again - not a hotel's fault.

It’s time for them to update the funky old carpet in the room. Other than that it was fantastic