Residence Inn San Ramon

Quit and clean.

The suite was ok. The housekeepers need to check the walls in the bathrooms because people with long hair had their hair all over the walls. A bit gross. Also, because our daughter got sick overnight, I asked to have the bed sheets changed out because we had to strip them. Front desk and manager said they don't clean the rooms if only staying 3 nights. But I explained that it was an accident and sheets needed to be changed. They said "no, sorry." They said I could change them myself if I wanted to. Anyhow... this is the first time I've ever been told (at a hotel) that they could not help. They said there was no one available to change sheets (even though there was a housekeeper across the hall from our room). Nonetheless, that put a bad taste in our mouth. Also, remote was not working and overall, an ok stay, but I would not stay here again.

Thread bare chairs, stains on desk chair and coffee table, shower curtains, dirty carpets. This place was not comfortable for my three night stay. I didn’t feel comfortable sitting on the furniture. If no space at the Marriott, do yourself a favor and stay in Pleasanton.

Everything about it was good

Property was clean and easy to get to suite.

Great location and great property

Charged for parking even though didn’t park there and told reception on arrival we would not be parking a vehicle there.

Location

It was very average for the price one paid and the rooms are not cleaned on a regular basis