La Quinta Inn by Wyndham Las Cruces Mesilla Valley

I did not stay at La Quinta. My business trip was canceled. I texted the hotel, but received nothing but these automated responses. And certainly no refund.

Everything was disgusting

The rooms and the carpet were dirty, torn curtains in the room, hair left in the bathtub, a dirty towel was left folded and was not usable. Morning staff was very rude when I asked to soak to o the manager who was out of town. Overall disappointed and checked out a day early

Lights in the room didn't work, smoke detector was disconnected inside a cabinet, had to get multiple room keys cause others didn't work, had to reconnect the AC cause it didn't work when I arrived, received ZERO room service over the week so I never received new towels or sheets like they say they do. TV did not work either.

I couldn't stay here. The hotel is animal friendly however, they seem not to use the fee charged for animals, to clean up after the animals. My room smelled so much like urine. I asked to switch, and there were no other rooms. The attendent, Sara, allowed me to use her fabreeze, but it was not much help. I knew the hotel didnt offer refunds so it was better for me to sleep in my car.

It was just sad. It explains the relatively low price.

This place has gone down hill. Very dirty stains all over the floor, the sheets, curtains ripped. Even the lobby smells. We would shower and the shower was clogged. lastly homeless and crack heads are coming in and out of the hotel non stop.

Bedding had stains. Outside of hotel needs maintenance. No internet or tv access. Check in staff was very friendly. Shower was not used due to dirtiness. Plumbing for toilet needs updated. Toilet very slow to flush and refill tank. AC in room worked well, but filter was dirty and caused stuffiness from allergens.

No tv no internet no pool service was great but room was dirty and had bugs

Yes