Four Points by Sheraton Peoria

The pool area is nice with the splash pad for my youngest and the staff was friendly and helpful.

The room was filthy and the ac unit did not work. There were several people who tried to stop the kids and myself in and outside of the hotel on the front steps. We felt so unsafe that we didn't leave the room until we had to during daylight hours

The place was clean

Hot water didn't work, I showered using cold water and the phone didn't work either, I had to use my phone to call the front desk

Location was good but the rooms were dirty and full of bugs.

When we arrived back at our room at 9:00pm we noticed bed bugs and other bugs all over the bed and pillows. We were able to change rooms. The second room seemed better after a deep inspection but didn’t sleep well with the previous concerns of the other room. No offer of a discount or really any concerns about it, except to change rooms. I had to throw away clothes and other items that were on the bed during the day after I checked in at 4pm with the fear of bringing bed bugs into my house. Would not stay there again.

Beautiful lobby areas and room was nice, beds were very comfortable

Parking on the street or charged for parking. No liquor service in the restaurant. Phone not answered in restaurant.

The hot water wasn’t very hot but I made do it’s a nice hotel