Edgar Hotel Martha's Vineyard, an Ascend Collection Hotel

My sister and I stayed for 2 nights. The room was clean with fridge and microwave. We were able to use towels and beach chairs from the front desk, and Stop and Shop next door was convenient for snacks. If one drove there was convenient parking. The down side...its a mile from the water and there are limited sidewalks. Photos of hotel are of area but not really the hotel.There was no outside seating except for a Small table next to parking area...looked more like a smokers area. There was no pool...which surprised me given the price point. Town resaturant attached to the hotel only opened at 5...and dedk gave vague directions toward nearby options for lunch or breakfast. No suggestions from desk about places to visit...Uber drivers were more helpful. There was a free bus line around the island that we discovered by accident. Oh...and on our last morning we woke to a false fire alarm at 5:40 a.m. No hotel staff on site between 11 and 7. If I return to MV...I will.be sure to scout another place in Edgartown with a pool and more tourist friendly staff. There are much better

Coukd have used a welcome folder with a map, nearby places to eat, and info about free buses. No suggestions about placex to see. Oh and no real patio area except at restaurant which was only open in evening. No pool.

Great spot

Great location

The room was wonderful as was the location. However, the issue with this hotel is a staff member. While the rest of the staff was kind, respectful and helpful, there is one woman who stood out from the rest as disrespectful and unwelcoming. Kinesha at the front desk was extremely rude and had a serious attitude problem. I watched her berate my husband over a technical issue that the hotel had over being able to charge a credit card. We had already paid the full amount via Booking.com and there was some sort of connection issue between that site and the hotel’s system. It was later resolved but she wanted to double charge us, and we did not want to be double charged. We were completely calm and just wanted to solve this issue but she raised her tone with us. I was standing next to my husband with my jaw a gasp as I saw how this woman talked to my husband. I would never talk to anyone in the tone she spoke with, especially to a guest at a hotel. The interaction made us feel uncomfortable and unwelcome the rest of our stay. I felt like I was not able to fully relax and that I was walking on eggshells. If management knows what is good for this hotel, this woman will be terminated immediately.

The room was wonderful as was the location. Clean and spacious; lovely setting; walkable to downtown Edgartown.

However, the issue with this hotel is a staff member. While the rest of the staff was kind, respectful and helpful, there is one woman who stood out from the rest as disrespectful and unwelcoming. Kinesha at the front desk was extremely rude and had a serious attitude problem. She berated me over a technical issue that the hotel had over being able to charge a credit card. We had already paid the full amount via Booking.com and there was some sort of connection issue between that site and the hotel’s system. It was later resolved but she wanted to double charge us, and we did not want to be double charged. We were completely calm and just wanted to solve this issue but she raised her tone with us. I was standing next to my wife, whose jaw a gasp, as I saw how this woman talked to my husband. I would never talk to anyone in the tone she spoke with, especially to a guest at a hotel. The interaction made us feel uncomfortable and unwelcome the rest of our stay. I felt like I was not able to fully relax and that I was walking on eggshells. If management knows what is good for this hotel, this woman will be terminated immediately.

The staff was so friendly and accommodating. The dinner at the Restaurant was delicious. The room was nice, I love the echo friendly practices.

Friendly staff