Seven Gables Inn, St Louis West, a Tribute Portfolio Hotel

So disappointed in this hotel. Myself along with 30ish coworkers stayed here for an event 10 days ago that was supposed to be paid through my work....Seven Gables made a mistake and charged all of us individually instead of charging our company and has still not refunded us. I spoke with the front desk and they informed me that their sales department never told them to charge the company card and that's why all of us were charged individually instead. Myself, along with other employees and my company have reached out to Seven Gables asking for this to be resolved and it has not. We checked out of this hotel on Wednesday, June 26th, I am writing this review on Saturday, July 6th and Seven Gables told me it MIGHT still take 7+ business days to receive my refund. Every time I have called I keep just getting told "we are working on it" but have not received any solid answers. We were each charged around $700 and it feels like Seven Gables does not know how to process refunds. Ridiculous!

This was my first stay at this establishment and it will not be my last! SO nice.

Such a cute hotel! Older feeling with new upgrades

We were a little concerned to stay here based on reviews, but we had a fabulous stay! The hotel is very conveniently located. The parking is very easy directly across the street. Plenty of restaurants close by including Starbucks and chipotle around the corner. We got sandwiches at Pastaria market/deli also around the corner and they were soo good. The hotel’s continental breakfast was great each morning with eggs, pancakes or French toast, bacon, potatoes, fruit, pastry, breads, juices, coffee. There was always someone at the front desk if we needed anything. The shower was huge! We stayed on the third floor and never heard anyone else in the hall or next door. Only negative was the room was REALLY small and we had reserved a “deluxe” king. It was fine because we were mainly in the room at night, but something to keep in mind.

Cute little inn in with great options within walking distance.

Nice boutique hotel with many amenities and super comfortable beds plus an awesome bathroom. We’ll definitely stay again when in St. Louis

Location is central and perfect for my needs. Bed comfy, bathroom well equipped and clean. Bar area is great in the evening with some fun characters gathering after work to socialise. Barman adds to the ambience with many a story to share. Bonus having ****bucks 2 mins walk. Staff excellent and helpful.

Nil complimentary water in the room, had to request this. Alcoholic selection, in bar, little limited. Not a lot of natural light made the room gloomy so not helped when lighting fittings aren't maintained. Food wasn't being served during my stop over?

Great Location

Location

Lack of staff.. Trash cans full of, Floors need cleaned in traffic areas. Breakfast , dried up by 9:00am

several nice little restaurants in walking distance, quaint old building but interior up to date and quite nice.