Seven Gables Inn, St Louis West, a Tribute Portfolio Hotel

No one was at the front desk originally, I had to hunt people down in the bar to ask about parking and only after I returned from the parking did I see an employee. There was absolutely no soap, body wash, or shampoo in the bathroom. Quiant place, I might have just gotten unlucky. I would try again.

I try to start with the positive, so will note here that the few staff that we did see were uniformly hard-working and friendly. I think the deck is totally stacked against them by an uncaring owner and management. This is our first year of titanium elite status and were willing to burn one of our benefit upgrades, but apparently none were available. The room that was assigned to us might have worked for a single traveler (there were two of us). It had only a small bench (we had to put one suitcase there and one suitcase across a chair). There was a single charging station on one side of the bed, but none on the other. There was one available outlet per side of the bed; the other supplied the bedstand lamp, so it was not possible to charge a phone and run a computer simultaneously on one side of the bed. There was one robe. The "closet" was a six inch rod squeezed between the wall and some shelving; there was only room to hang two items. There was only one small window for the room (there were three in the bathroom with frosted glass), so the room was dark. The 'view' from the window was a live utility pole, approximately 2 feet away, and a multitude of open dumpsters in the alley below. I could go on and on, but will stop here. This might be able to work for a single business traveler who is not paying personally for the trip and who will spend little time in the room. But to burn personal dollars for this "Inn" is not recommended.

We loved absolutely everything about the property! Many things are close too!

I wouldn’t say we had any complaints

This is the second time we have stayed here. We were quite dissappointed. The tv in the bathroom did not work. We could not figure out how to use the bidet so we called the front desk, she had no idea how to use it. We finally figured it out on day 2 of our stay. Day 1 breakfast was just ok. After we got our food then a lady came out and offered omelets. Day 2 breakfast noone was around. no plates, no coffee, no water. We thought there was an awful smell in the hall. I don't think we will stay here again expecially for the price.

privacy & intimacy, old world charm

Lovely European style hotel in the heart of Clayton - walk to restaurants and stroll in nearby neighborhoods. On the National register of historic places, so the hotel exudes charm, while rooms have all been updated. Service is the best - I was greeted by a friendly face every time I entered. Breakfast is really convenient and delish with lots of choices. Seven Gables has been my go-to hotel in St Louis for iver 25 years and it just keeps getting better.

If you’re after a cozy boutique experience in Clayton, a suburb of St Louis this is the hotel to try. Easy parking but if you need a valet they offer this service. We were greeted at the door by Jason Winkelmann the General Manager, who made us feel as if he was welcoming us to his home. He even recommended certain menu items at the on site restaurant, Seven. Our room was lovely and spacious with plenty of storage. Too bad we were only there one night. Prior to dinner we had drinks in the lively bar off the lobby. Then off to dinner in a sweet courtyard. It reminded us of Europe. The food was exceptional. My husband enjoyed an excellent Chicken Pot Pie while I had Osso Bucco. Every interaction we had with employees was professional and approachable. A true jewel in Clayton!