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9.6 / 10 Guest Rating

The Level at Melia Castilla

Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020, Madrid, ES

The Level at Melia Castilla - main view

About the Property

Luxurious Amenities
Pamper yourself with onsite massages, body treatments, and facials. Enjoy the health club and seasonal outdoor pool for ultimate relaxation.

Dining and Entertainment
Indulge in delectable meals at L'Albufera Restaurant or opt for 24-hour room service. Unwind with a drink at the bar/lounge and enjoy snacks at the coffee shop/cafe.

Convenience and Connectivity
Benefit from amenities like complimentary WiFi, express check-in/out, and event facilities. Stay entertained with 32-inch LED TVs and stay connected with free internet access.

To book your stay at The Level at Melia Castilla and experience luxury in Madrid, reserve now!

Facilities & Amenities

Free breakfast
Express check-out
Fireplace in lobby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June 17 to September 01. Pool access available from noon to 8:00 PM.Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

The Level, Premium Room - Photo 1
The Level, Premium Room - Photo 2
The Level, Premium Room - Photo 3
The Level, Premium Room - Photo 4
The Level, Premium Room - Photo 5
The Level, Premium Room - Photo 6
The Level, Premium Room - Photo 7
The Level, Premium Room - Photo 8
The Level, Premium Room - Photo 9
The Level, Premium Room - Photo 10
The Level, Premium Room - Photo 11
The Level, Premium Room - Photo 12
The Level, Premium Room - Photo 13
The Level, Premium Room - Photo 14
The Level, Premium Room - Photo 15
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The Level, Premium Room

2 Twin Beds OR 1 King Bed398 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)Internet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair-width doorwaysEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

PREMIUM THE LEVEL ROOM

Non-refundable
Breakfast Included
20% OFF$462.39

$369.91

Includes taxes & fees
The Level, Family Room, Connecting Rooms - Photo 1
The Level, Family Room, Connecting Rooms - Photo 2
The Level, Family Room, Connecting Rooms - Photo 3
The Level, Family Room, Connecting Rooms - Photo 4
The Level, Family Room, Connecting Rooms - Photo 5
The Level, Family Room, Connecting Rooms - Photo 6
The Level, Family Room, Connecting Rooms - Photo 7
The Level, Family Room, Connecting Rooms - Photo 8
The Level, Family Room, Connecting Rooms - Photo 9
The Level, Family Room, Connecting Rooms - Photo 10
The Level, Family Room, Connecting Rooms - Photo 11
The Level, Family Room, Connecting Rooms - Photo 12
The Level, Family Room, Connecting Rooms - Photo 13
The Level, Family Room, Connecting Rooms - Photo 14
The Level, Family Room, Connecting Rooms - Photo 15
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The Level, Family Room, Connecting Rooms

1 King Bed and 2 Twin Beds OR 4 Twin Beds678 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)Internet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair-width doorwaysEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

63 m2
Sleeps 3
1 King bed (151-180 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Family Communicated Rooms (2 Adults + 2 Children)

Non-refundable
Room Only
20% OFF$523

$418.4

Includes taxes & fees

Family Communicated Rooms (2 Adults + 2 Children)

Non-refundable
Breakfast Included
20% OFF$575.7

$460.56

Includes taxes & fees
Room (Premium Triple Room The Level) - Photo 1
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Room (Premium Triple Room The Level) - Photo 3
Room (Premium Triple Room The Level) - Photo 4
Room (Premium Triple Room The Level) - Photo 5
Room (Premium Triple Room The Level) - Photo 6
Room (Premium Triple Room The Level) - Photo 7
Room (Premium Triple Room The Level) - Photo 8
Room (Premium Triple Room The Level) - Photo 9
Room (Premium Triple Room The Level) - Photo 10
Room (Premium Triple Room The Level) - Photo 11
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Room (Premium Triple Room The Level)

1 Double Bed and 1 Twin Bed398 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)Internet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair-width doorwaysEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 3
1 Double bed (131-150 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

TRIPLE PREMIUM

Non-refundable
Room Only
20% OFF$417.25

$333.8

Includes taxes & fees
The Level, Deluxe Room - Photo 1
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The Level, Deluxe Room - Photo 7
The Level, Deluxe Room - Photo 8
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The Level, Deluxe Room - Photo 10
The Level, Deluxe Room - Photo 11
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The Level, Deluxe Room

1 King Bed280 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability)Internet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair-width doorwaysEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Double or Twin DELUXE Non-refundable rate No amendments permitted

Non-refundable
Room Only
20% OFF$429.51

$343.61

Includes taxes & fees

DELUXE THE LEVEL ROOM

Non-refundable
Breakfast Included
20% OFF$432.35

$345.88

Includes taxes & fees

Guest Reviews

9.6
Exceptional51 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the friendly staff.

Categories

Cleanliness9.8
Service10.0
Location9.8
Room Quality9.3
Amenities9.3
Value for Money9.3
Food and Beverage9.3
Overall Experience9.9

Select topics to read reviews

C
Camille
Verified booking
partner
Standard Room
Stayed in Aug 20, 2022

"Exceptional"

10.0

Beautiful experience because of the wonderful service

Helpful?
C
Charlotte Sarah
Verified booking
friends
Standard Room
Stayed in Aug 20, 2022

"Exceptional"

10.0

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.

Helpful?
M
Maria Liliana
Verified booking
Standard Room
Stayed in Jul 13, 2022

"Exceptional"

10.0

Excelente hotel y muy bien ubicado

Helpful?
A
ANGEL
Verified booking
partner
Standard Room
Stayed in May 24, 2022

"Excellent"

8.0

Good option close to train station,includes breakfast which is a plus and also had snacks!! Available close to santiago bernabe football stadium

Helpful?
J
Joyce
Verified booking
Standard Room
Stayed in May 5, 2022

"Exceptional"

10.0

This hotel is the best. It is not in the centre of Madrid, but the metro is very nearby and convenient. The airconditioning in our rooms did not work and within an hour the manager gave as nicer rooms with airco. In the Level lounge

Helpful?
C
Cheryl
Verified booking
family
Standard Room
Stayed in Apr 25, 2022

"Exceptional"

10.0

This was was 5 star experience from the staff, room and food and beverage services! A very relaxing and luxurious stay. I highly recommend this property!

Helpful?
R
Ronald
Verified booking
Standard Room
Stayed in Feb 27, 2022

"Exceptional"

10.0

amazing service

Helpful?
J
Jorge
Verified booking
Standard Room
Stayed in Jan 9, 2022

"Excelente hotel y servicios "

10.0

Excelente hotel en todos los aspectos

Helpful?
S
Sven
Verified booking
Standard Room
Stayed in Jan 1, 2022

"Exceptional"

10.0

Das Hotel ist von außen nicht sehr ansehnlich, erinnert mehr an einen Zweckbau. So bald man allerdings den Eingangsbereich betritt, geht eine andere Welt auf. Sehr großzügig und modern gestaltet. Anzusprechen ist auch der besondere, zuvorkommende Service in der level Lounge: Personal ist sehr aufmerksam und das Angebot an Speisen und Getränken, auch alkoholische, ist? hervorragend.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 7, 2021

"Exceptional"

10.0

Awesome let us check in early…

Helpful?
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