Fairfield Inn & Suites by Marriott Albany East Greenbush

The hotel was clean and nice. The only downside was the TV didn’t work. It would power on and the Marriott stuff would come up but when you went to actual channels it would stay black. Told the front desk and they offered to change rooms but that was more of a hassle having to repack everything.

Nice location, friendly and efficient staff

The room was clean, and close to where we wanted to go; however, we were located on the 3rd floor; elevator was broken. Someone staying with us with mobility issues and stairs a challenge. Also, phone not working in the room.

I liked this Marriott because parking was always available close to the lobby and the grounds are well-lit and nicely designed. I enjoy the big trolleys and the rooms are comfortable and clean. Most of the staff are generally nice, but a couple of them aren't really interested beyond checking you in and checking you out. What I didn't like about this particular Marriott was that the elevator was broken and needed to be serviced for over two weeks. We stayed here at the end of one month and came back at least two weeks later and the elevator still hadn't been fixed. The inconvenience was palpable as I had both luggage, food, and a toddler to go up to the second floor. I was lucky that it wasn't a 3rd or 4th...

Room was exceptionally clean. I didn't like that there was no fresh dairy products for making my coffee.

Breakfast should have a protein, sausage or bacon. If another waffle maker was available that would be efficient

First time to Albany, the elevator was out our entire week of stay. Luckily we were only on the 2nd floor.

The front desk woman was super sweet and efficient. She informed us the elevator is broken. We're able people, no biggie. Come to find out it's been broken over a month by a family member who stayed there recently and ended up switching hotels because of it. The room was filthy. Questionable splatter on the walls, mold on the curtain above the heating/cooling system.. meaning when then air blew it was blowing those spores all over the room. Mold on the ceiling in the bedroom area. Down the walls. Bathroom had mold as well, no ventilation. Rust on the metal hinges and discoloration in the shower. The toilet seat wobbly. The beds... so not comfortable. Worn in pillows. A thin pad protector between sheet and mattress. There was serious plumbing work being done, the racket of their construction bellowed through the whole building. You could hear everything. For the quality, the price was FAR higher than it should be. This was roadside motel cleanliness and quality for commercial hotel pricing. Will NOOOT be staying here and should have listened to my family who suggested we stay at the Holiday Inn 2 minutes down the road.

Excelent service all around

Like the location,The staff was very friendly and helpful.Great large room and clean.

Quick check in. Very friendly desk clerk. Was told upon check in that the elevator was broke but she accommodated us as well as she possibly could to keep us on the second floor and near the stairs for a double bed room.