The Westin Philadelphia

All of the staff were very friendly and helpful! Loved the location.

Stayed this past weekend. The staff was helpful and friendly; the room clean and comfortable, the location perfect.

Parking crazy expensive overnight, wish the Westin had an agreement with the garage for a reasonable overnight rate. Had the buffet for breakfast as we thought the menu choice was smaller than expected and a bit pricey for what was available on the buffet. Unfortunately, the scrambled eggs, potatoes, French toast not hot, rather lukewarm. There was no fruit available, platter empty except for a couple of blueberries, a couple of slices of melon and 4 pineapple chunks. There were plenty of eggs, potatoes, sausage and French toast available, but again because it was not hot did not eat much of it. I will commend the staff in the restaurant who greeted us and took our order and refilled our coffee; they were both extremely friendly and a pleasure to talk with.

Staff was amazing all around…. Kind, responsible, responsive, respectful. Bed was super comfortable. Room darkening shades were excellent! Good mini fridge in room. Jamal, who worked down near the front door, and helped to store my bag, was wonderful, professional and efficient! Great location right in the heart of things.

Bathtub stopper didn’t fully work. There was a charge to use a yoga mat.

Great location. The staff was very friendly and accommodating. Good lighting in the room.

We saw a mouse in the lounge. There was a tray of old food in our hallway for many hours. Someone else’s dirty clothes and underwear were in our room. Yuck!!!! That makes me question whether or not housekeeping had cleaned anything.