MainStay Suites Joliet I-80

Room was remodeled...but the execution of the remodel is poor

Shower temp not hot enough. Kitchen cabinets poorly installed. HVAC unit extremely noisy

The first room rm 200 the A/C didn't work ..the second room Rm 204The water pressure in the shower is almost none existed barely comes out... Other than that love the room the area is great the young lady that assisted me upon arrival the so great throughout my stay very polite friendly and an overall great customer service

The staff were friendly & as helpful as could be, but the cleanliness of the property was questionable. No clean towels were available at the front desk. When I asked housekeeping about clean linen, she pulled towels from the cart that she was pushing while cleaning rooms. They weren’t folded, so it can be easily assumed that I was given dirty towels. Also, I woke up to a roach in the bed beside me.

Good location. Friendly staff. Just need better water pressure coming out the shower.

I liked the location of the hotel. It was close to the restaurants and stores.

N/A

Hotel stunk and smoke detector was hanging down from the ceiling

The staff was very friendly and kind process was quick. Location is perfect. We were only 10 minutes away from the theater. The room was bigger than expected.

It was all perfect, but we felt like the shower could’ve used another cleaning. There were soap comes on the drain and like dirt look on the shower floor.

Nice staff