Embassy Suites by Hilton Seattle Bellevue

First of all the staff on the Night Shift were extremely friendly, helpful, respectful, and knowledgeable about not just the hotel, but the area and general.

Everything was great

Only the breakfast

Everything else was definitely not what I expected from being a regular customer at embassy suites properties. This was the poorest service and conditions of the room I have experienced at an embassy suites properties

All

The reason I liked this hotel is because it was not in the middle of the downtown area and the parking was easy. I was very surprised to be charged for parking. But, I still preferred it to some of the other hotels in downtown Bellevue. This hotel is in a quiet business park area. The front desk staff was not amazing. They didn’t tell me about any of the amenities, breakfast, happy hour, the gym… nothing. They just handed me my keys and some water. Very minimal effort. Not even welcoming or friendly. The room was fine. There were several hairs in the shower. But overall, it was OK. I gave three stars for the location and ease of parking.

Clean and comfortable, nice room layout, great breakfast with omelettes made to order.

Paying for parking

Front desk lady who helped us at check in was wonderful & so helpful! Room was nice & comfortable like having the extra room and 2 living spaces. The evening reception and breakfast selection was very good. Food and beverage service workers were hardworking, efficient and friendly.

Hate having to pay for parking in a hotel owned lot, should be complimentary. Hall walkway outside our room had cracker crumb trail from when we checked in at 5:30 pm to next morning when we checked out at 10 am. Honestly don't know if housekeeping was notified to remedy the problem.

Hotel was clean and staff was excellent.

I specifically requested a room with a walk in shower like the pictures on the website indiciated for the king suite with balcony. I even received an email from the hotel saying they would accommodate and then they did not. I was a bit upset about that. And after traveling all day I didn’t have the energy to go try and change rooms