Waterfront Hotel, part of JdV by Hyatt

3 blocks away is a 3rd world homeless Slum My room had stained carpet. The question is…. What made the stain?? If you can’t clean the carpet , get new carpet!

The carpet in the room looked stained and unplesant.

It was super busy at check in. Only two on staff. The gentleman parking the cars was hustling, getting everything taken care of quickly. Thank you! We appreciated it! Great stay.

I arrived to check-in approx 5pm after the stated 4pm check-in time. I was told that housekeeping was behind and the room wouldn't be ready for a couple of hours and the front desk suggested that I go out and have dinner. I came back at approc 7.30pm and was told the room wouldn't be ready until sometime after 10pm. I asked them for a more specific time and they didn't know and one staff said it might be closer to midnight and I could wait in the lobby area. They told me I could check into another hotel and they would walk me there. I said this wasn't acceptable. At approx 11.30pm a large group of airline staff checked in and were given rooms. I had to stand at the desk and until they finally found an available room. The room itself was a bit worn (carpet stains and scuffed walls). The location is good, but wouldn't recommend a stay there.

Nice property, short 5min walk to Jack London Square.

Great stay at hotel near Jack London Square, Oakland, CA. Spacious and comfortable room.

The moment we walked into the lobby, it was a welcoming experience. We were greeted with a smile and every staff member we encountered was very kind and accommodating. Our room was good, but not exceptional. Another member of our family had a great room! The location is great!!! We were easily able to walk to breakfast, lunch, coffee, cocktails and dinner. It was a great place to stay. I would recommend it to anyone wanting to stay in the area.

Check in was awful! Arrived at 10 pm, and our room was not ready! We had to wait for a half hour for them to clean the room and then the front desk personnel made us feel like we were lucky because the maids put our room before a few others. What if we e had arrived for 4 pm check-in!!?? Other than that, it was a decent stay, and we were grateful for the short walking distance to the Oakland-Alameda-SF ferry.

The room was very clean albeit a bit noisy. Kind of weird having only one small window that looked directly at the balcony of the room next door so we couldn't even open the drapes. It was fine for one night though.

Wouldnt walk too far at night but good transportation options. Quiet during the night. Wondrrful deck on the water and good coffee.