Country Inn & Suites by Radisson, Roanoke Rapids, NC

All good

Great location in RR, NC.

Very nice place

We staued here one night was very basic beds werent that good.

I had to request to switch room because there was an awful order in the room. The front desk clerk was very helpful and provided assistance to rectify the situation. The seconr room was better but the sheets had dried blood stains on them. Also, there was a lot of noise in the hallways and during the breakfast hours each morning.

Where do I start! I am writing to let you know how much I appreciated the friendly and accommodating service the housekeeping staff, janitor, and front desk clerk provided during my current stay at Country In and Suites. Their dedication to ensuring a comfortable and enjoyable experience for guests like myself did not go unnoticed, and I am grateful for their efforts. However, I'd like to share my experience and some concerns about the overall quality of my stay. While I understand that the hotel offered competitive rates, I was disappointed to discover that certain amenities did not meet the expectations set by the cost of the stay or was simply not available. One particular disappointment was the pool's closure on some of the hottest days of the summer. This unexpected closure affected my family's ability to enjoy our stay fully and was especially disappointing for my children. It would have been greatly appreciated if we were informed of this beforehand so that we could go with other lodging. The breakfast waffle was so heavy that if they had taken an ultrasound of my stomach they might've found a fully form disk 3 days later mind you. The coffee was so light you would've mistake it for syrup and I have the pictures to prove it. The attendant commented, "We're only allowed to put in one packet And don't you dare change the television to another channel, your hand might get swatted with a cleaning rag. (Smile) I found several issues with the cleanliness and maintenance of my room. Despite the efforts of the housekeeping staff, I found layers of spider webs around the window track, on the sprinkler, well maybe that's a good thing; and the window had a significant milky hue that obstructed the view, even if it was of the parking lot. The shower condition was concerning, with overlapping soap scum, dinge marks, sediment, mildew, and bacteria along the shower door and grout of the floor. The main light fixture was infested with dead gnats, and the air conditioning unit emitted a strong smell of mildew and a UIF (unidentified funk). For the safety and comfort of my own family, I took it upon myself to purchase cleaning, disinfecting, and odor-eliminating products to ensure the room was suitable for my family's arrival by dedicating an hour to cleaning. This unexpected labor was disappointing, considering the cost of our stay, and downright absurd! Given the inconvenience caused by the closed pool and the extra effort and expense I put into cleaning the room to meet acceptable standards, I would highly recommend you check and book elsewhere. Oh, and I failed to mention that the hotel had a lobby refrigerator with some sodas devoid of water! The staff knew it from when I arrived on Thursday, but it was still empty when I left on Sunday. I personally shared my water with other thirsty senior-aged guests (Check the cameras) who said they needed water to take with their medications or it was too late for them to go out and purchase. It was shameful the way this hotel treated us all! What I am sharing with all of you I've shared with Choice Hotels, since that is how I booked my room. My intention with this review is to save you the headache by assisting you with your selection of hotels and saving you some money by eliminating this one. Moreover, I hope that the hotel will read what I've written, raise their squid game, and provide a level of service and amenities that align with guest expectations and price. Surely, clear communication about amenity availability and a commitment to maintaining a higher standard of cleanliness will undoubtedly contribute to a more positive and memorable guest experience and well-earned profit. Respectfully, Thoroughly disappointed.

Great place for the price. Employees were all very friendly and helpful

Convenient

Housekeeping was spotty. Room was too small continental breakfast had too few choices

The location was quiet. Alex at the front desk was phenomenal. He was very helpful, pleasant, and professional.