Quality Inn & Suites Alexandria

The first room they put us in, the beds were not made. The front desk gal was great!

The pool doesn't exist. They MUST REMOVE IT FROM THEIR POSTING. THE OWNER HAS NO INTENTION TO PUT IT IN SERVICE BUT TRICK PEOPLE WITH IT WHILE people are booking.

Location

Pool was broken - closed

Cool

It’s close to everything.

Not clean. Sheets were stained, bathtub was hairy and wasn’t draining.

Had two rooms for two nights, very outdated. The bathroom only had two bath towels and one wash cloth, that is it. No hand towels. The complementary shampoo and conditioner was used (it was more than half gone) The pool is broken!!! The free breakfast is gross, the eggs were slimy and the coffee machine is broken. The beds could use an update, not very comfortable.

The staff was friendly. The bathroom tub had remains of a bath mat and the tub didn’t drain after a shower which was gross!

This hotel was by far, the worst hotel I have ever stayed in. There was no ventilation in the room. The floors were laminate. Moisture was so bad that water was pooling on the floors. It made the floor very slippery. The TV was tiny and barely worked. You could tel the room was not cleaned very thoroughly. When I called the front desk about the issues, I was told they were booked up. When I checked out, I told them the issues and the manager told me I should have called them because he would have moved me. Seems like a breakdown in the communication. We did not dare try the breakfast just based on the overall cleanliness, we assumed the food area was not a safe bet. Would not recommend anyone to stay here

Only one ice machine that was broken. The opaque curtain was all torn up. Sequins on floor of room as if it was never cleaned after last guest. Size of room was great and I like that the flooring is not carpet.

Convenient location, welcoming staff and lobby

Air conditioning did not cool room. Room felt humid and damp. Toilet was wobbly. Shower head needed to be replaced as it leaked and looked dirty and worn.