Super 8 by Wyndham Ruther Glen Kings Dominion Area

The location was very convenient for me since I am a truck driver.

There were so many different types of insects in the room. Disinfestation is necessary. And I was disappointed that the pool was advertised as being closed, even though it was a pool.

it was very close to a lot of different places to get food

there was bugs everywhere and there was dirt all over the floor if you walked barefoot the bottom of your feet would be black

The location was good for the area we were visiting. The price was great. The housekeeping staff was amazing.

We were very upset that we were led to believe the pool was open and usable. It was not. The date written on the cover was 2023... meaning it's been closed for 2 years. The website does not reflect that. Part of our trip included utilizing the pool clearly advertised. We were a very disappointed group. For the price of the room, we were willing to accept that it is a 2.7 rated motel. We were not prepared to have to kill multiple roaches, spiders and other various bugs during our stay. Nor did we expect the incredibly rude staff member who literally unlocked our door and stepped in while we were all still in the room getting ready for the day to tell us they were there to spray for bugs. Apparently, that spray does not work considering that evening, we killed two more roaches and a spider. While the housekeeping staff was incredibly friendly, the desk staff left much to be desired...as did the breakfast of rotten orange juice, no syrup for the waffles and no milk for the cereal. Overall, we would never stay here again and certainly would not recommend it to our friends.

Terrible. I walked in there room and the room was full of cockroaches and the bathroom had mold.

First room had roaches got a different room and the fridge was full of roaches, requested a full refund. Was put through several hoops to get my money back from the hotel when I wasn’t even able to utilize either of the rooms provided. Employee at the front desk was extremely rude and in denial about the infestation.

No pool and rooms were dirty

Just wanted everyone to know they don’t clean bed sheets or floor for three days that’s windham policy , not even change the trash . You would rather rented vrbo if you would have to do everything. The front desk is weird and rude they accuse you of any complaints you make “oh no one have told us “ no sense or training of whatsoever for hospitality services there room service people at least polite . If you read another google reviews everyone saying the same things and they replied we will take care of it Oh the furniture you lucky if anything works from refrigerator to microwave to tv seems like everything they buy from thrift store or any used shop