Hotel Le Marais

Worst night ever in a New Orleans hotel. Loud noises until 4 am. Never again. Stay away please!!!!!

Convenient location. Quiet. Beautiful courtyard and pool. Nice bar. Coffee each morning.

The rooms need refrigerators for drinks and food. Also, we hoped to have pay to view movies on the TV, but no luck.

Very clean and quiet. It was an oasis from all the partying, which we also enjoyed. Great location.

Wish there was a refrigerator in the room.

Super charming hotel a moment's walk from Bourbon St. My friend and I enjoyed talking with the friendly staff. Beds were very comfy, room was clean. We didn't have any noise issues. Also very walkable to the French Quarter, Jackson Square, St. Louis Cemetary, and shopping. Only things that could have made it better are a warmer pool and providing a small frig and microwave in our room. We couldn't keep any of our delicious leftovers.

The hotel location was amazing! Facilities were great except we had small issue with the shower bc there’s only a half-wall as a barrier so water ended up all over the bathroom. Just a small annoyance nothing major. And it was just a shower, no bathtub which is what I prefer. Place was really nice and clean. Bed was really comfy! Idk if we would stay again but we definitely would consider it.

First thing was we booked a king room and ended up with a double. Not a huge huge deal but we absolutely prefer king beds instead of 2 queen or full beds. So I was annoyed but not a deal breaker by any means. But then when I let them know their response was “oh”. That was it. No offer to see if there was a king room available, no apology. Nothing. Just “oh”. Bf was not happy. Also the credit card for incidentals…so there was a $500 hold in my bank acct until they could check th room I guess and make sure there was no damage or anything stolen. So that stayed on my acct for maybe 5-6 days. Fine. But then they still charged an extra $125 or $150 (can’t remember exact amount) after the $500 hold was released. Not sure wha that was for but I’m going to call and find out wth. For the most part a nice pleasant stay but those things I definitely didn’t like.

The staff was so sweet and the whole hotel vibe was right on point. The pool area amazing and beautiful. Lobby is so elegant

To be honest, we really didn't have any things we didn't like, but one night, we had kids above us it beside us and they ran and yelled the whole night. The walls are thin. Some one in hall heard us as well when we were " having a conversation 😉" but other then that....it was beautiful and amazing.. Simply perfect

My wife and I called the reservation line because we weren’t seeing the option of selecting a balcony room on the homepage. We spoke to the reservation staff for le Marais (not a booking agent) and asked specifically for a balcony room multiple times. We were given a quote for three nights and before hanging up I reiterated that this price was in fact for a balcony room and was told YES. Our quote including taxes and fees was for $1091.64, however after we checked out, we later looked back at the receipt, and were charged $1215.41. We were charged an upgrade fee of $25 per night (3 x $25) for the balcony “upgrade” even though that was what we asked for and were quoted on originally. There are also $48.77 in other fees that weren’t in the original quote. We called and explained that we were billed incorrectly and they said they would escalate the issue to management. We never received any further contact. Obviously we won’t be staying at either property in the future.

Close to everything.

Could’ve been cleaner.