Quality Inn Newark - Wilmington

The location

It’s dirty all around and smelly

Internet lento

The staff was patient when my room key was frequently demagnetized.

This was the dirtiest place I have ever seen. The floor was not swept and was dirty. Paint was peeling and dust was hanging off the mirror. There was mold in the sink and the tub was slippery from scum. Breakfast was sub par with bread for toast coffee, tea, milk, juice, cereal and waffle mix. Even the entrance door was filthy and the call to the pool was missing tiles. There was nothing positive about the physical appearance of this place.

Were assigned to a room with bathroom floor tore up. Floor tiles and plaster bits stacked outside of bathroom door. Assigned to a different room. Luggage carts were filthy and had plaster bits on them. In second room cabinet were refrigerator was in was very scarred like refrigerator had been pulled in and out numerous times. Picture frame in bathroom was warped and peeling. Breakfast area was unappealing so we did not even go there. Had reserved room for two nights but left after 1 because of hotel appearance. Another guest refused to even stay because of the condition. Requested a refund of second night through Hotels.com but was denied by hotel staff. Wish I had taken photos of both rooms.

I and my friends needed a place to stay during a road trip. Unfortunately we failed to notice there was a 3pm check-in time, but the staff was very courteous and allowed us to check in at 1. There were some cleanliness issues like the toilet seat was not wiped down properly, but for the price it wasn’t a huge issue. The beds were comfortable.

Bugs, smell and very run down. We left early. We would not stay there a 2nd night. I will be demanding my money back.

Where to start, I had a really bad experience, the room was smelling like cigarettes and I had a room smoke free, the toilet wasn't working, the tub was completely dirty and the smoke alarm was going off all weekend even though I called front desk

We booked this room very last minute for Parents' Weekend at UD. We checked in fairly late (10pm) with no problems. The bed was clean, as were the towels. That's where the good review ends. The cleaning appears to have stopped at the linens - light switches, door knobs, etc are clearly not part of the cleaning process, and the greasy, salad dressing-like smear on the nightstand was something that may haunt me for the rest of my life. Given the price, I'm not going to pass judgement on our fellow guests. I never felt unsafe, but it was loud and our neighbors had some questionable "acquaintances" stop by throughout the night. But my bottom line for this review: the stink in the room was REALLY overwhelming - cigarette smoke and something I'd rather not identify - all despite the no smoking signs everywhere. I can handle "vintage" places but this was just gross. We left at 9:30 this morning and almost 12 hours later I am still washing/airing out every bit that came with us into our room. Sorry, guys, but I left feeling like I spent the night in an ashtray.

WiFi was horrible, room was dirty, even worse next door was open showing a room in disarray with a bloody mattress which was explained as “bathroom renovation”. It was nice they had laundry, only to find out the dryer didn’t work after doing a load of laundry.

I rarely post negative reviews, but my recent stay was unacceptable. The property was in poor condition from the moment we arrived: the lobby and stairwells were visibly dirty, and there were flies throughout common areas. The room looked and felt as if it hadn’t been serviced after the prior guest—dust on surfaces, debris on the floor, and a bathroom that clearly needed attention. Noise from neighboring rooms carried through the walls, making rest difficult. We were unable to spend the night so we left the property for another property. Taken together—unclean facilities, inadequate housekeeping, and pervasive noise—this did not meet basic hotel standards. We checked out feeling let down and concerned about hygiene. Until the owners complete a thorough deep clean, enforce daily room servicing, and address noise control, we cannot recommend this property.