ibis Brussels off Grand Place

We had a great time at Ibis… we were very pleased with the option of early check in after our night flight. Staff were super helpful and location is amazing. Definitely will come back again.

Planning to sleep late before my flight to US, the hotel did not warn us construction would begin ten feet away at 9am. The front desks response was to ask why I wasn’t eating their 28euro breakfast.

Great location, clean room with nice bathroom. Friendly staff & good breakfast with freshly squeezed orange juice. Room quite small & no tea or coffee making facilities, thought that was always standard in a room. Outside noise is a problem if you have the window open, but if closed it’s ok

Great location. Easy access to trains & all sites

I was genuinely looking forward to my stay at Ibis Brussels Off Grand Place, but the hotel canceled my confirmed reservation just an hour before arrival after 36 hours of travel, citing a missing credit card “guarantee” that was never required when booking directly through their site. Staff offered no solutions and left me scrambling for last-minute accommodations. If this can happen to a confirmed guest, it raises serious concerns about reliability—something travelers should be able to count on. To make matters worse, the reception staff noted that this situation was not special and had happened to multiple other guests before! If you do book here, exercise caution and double-check your reservation—especially if your travel needs are critical or tightly scheduled.

We stayed here for 4 nights over the August bank holiday weekend. The hotel is a short cab ride from the Eurostar terminal and is located within walking distance of many of the city's attractions. The main station is a 2 minute walk from the hotel. The hotel itself is lovely and all staff are friendly, helpful and professional. Our room was a good size, very clean with no noise of a night. Breakfast was very good and the bar is perfect for an afternoon/evening drink with tables outside where you can sit and watch the world go by! There are shops and restaurants outside the hotel and more within a short walking distance. We will stay here again when we return for a longer visit!

Centrally located

Had an extra day in a business trip so booked here. Well situated (steps from the Grand Place and restaurant/cafe options). Very comfortable room. No fitness centre. Did not try on-site dining because of all the options in the Grand Place. Friendly and helpful front desk staff. Love the Ibis brand and would stay here again.

Hotel location is very convenient for exploring Brussels city center. Staff was helpful and courteous. Rooms were above average. Good value for amenities and location

Location in the heart of everything Mr viotor in the reception Was very friendly and helped me in my bag Thanks alot for him