Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall

Nice and confortable. Heated Indoor pool closes at 11pm and good continental breakfast.

Good staff old property bad area had to pay for parking

The breakfast was adequate as you would expect, but the waitstaff, Judy, was amazingly friendly and helpful. She was the best part od the experience. The street and parking lot had potholes and seemed hazardous to many vehicles. The pricing for parking was high and unnecessary for the condition of the lot. The air conditioning in the room would not adjust and kept running even when it was turned off which is not bad for Texas heat, but it still was not functional. The shower head was broken and sprayed in all directions despite any attempt to adjust the sprayer settings. The tiel in the bathroom floor was loose and the grout was breaking and sitting on the tile. Overall, not a pleasant stay for the price paid. My wife and I were disappointed that we boiked for 2 nights and had to stay both but didn't want to lose the money we already paid. We love San Antonio and usually stay at other brands of hotels. We will definitely avoid this one and return to our normal.

PAY PARKING. Front desk staff (3) were nice but I received different stories about possible fees including not knowing whether I was charged every time I entered and exited. Parking company is same that operates several lots at SAT airport so I already had the APP on my phone but even the text messages regarding parking at these 2 hotel motels was mysterious and not concise about what I was paying...daily or on every exit?

Staff were very friendly. Breakfast was good.

Breakfast was good. Cleaning staff was nice, but room only got cleaned and towels refilled once. Room smelled really musty and air conditioning was not cold enough and the thermostat in the room did not really work. Room always said 73-74 degrees.