Courtyard by Marriott Fayetteville

No house keeping service in the evening when we asked for more towels. Breakfast NOT included for the 1st time.

This hotel is by far my worst Marriott experience ever. The day I arrived, over 20 people were sitting in the lobby playing bingo. No one was at the desk, so I was thinking that the hotel was hosting a senior’s bingo game day or something. Everyone was just looking at me as I stood at the desk for about five minutes waiting for an agent to come out the office to assist me. Come to find out, everyone playing bingo actually worked there!!! Not one of them felt the sense of urgency to assist me. That was my omen, right there!!! My room key resets each of the two days I’ve been here and it is a hike from my room to the lobby. I expect it to fail again tomorrow. The final straw is that now it is 10:33 pm at night and the freaking fire alarm on my floor has been blaring for over an hour now. Seriously. I’m writing this bad review while I lay in bed in this horrible hotel. I’m a longtime faithful Marriott customer and I highly recommend that you avoid this place by any means necessary.

We knew that the hotel was under.renovation and we woke up to noise on the 3 floor, nothing serious but noticeable.

Just to note the carpet need cleaning it gives the place a sense of old, just a suggestion.

Staff was very nice

Very good

Very old looking

This hotel is an example of a Courtyard that has not aged well. We stayed one night on our way from the north to Florida and it was disappointing. The general condition of the room was clean but worn. We had a problem controlling the HVAC as it would automatically alternate between heat and AC for no reason. The breakfast staff was somewhere between “not helpful” and “rude”. The food options for breakfast were limited, for example they did not have oatmeal. They were even out of lids for the coffee.