Courtyard by Marriott Fayetteville

The staff here was phenomenal, especially Crystal and her associate. Lovely people.. The location is quite noisy with a major road nearby. Lots of incredibly loud cars.. sounded like a drag race most of the night.

I booked this place on Expedia to sleep at during the night while traveling from Florida to Maryland. Pictures made it look so nice, map showed it was conveniently right off 95, breakfast included, patio/balcony, needed a wheelchair for my Husband. Thought it was a good space to spend the night. Boy was I wrong, the wheelchair had seen better days, breakfast was in fact NOT included. It did have a Starbucks and you had to pay Starbucks prices. $5 for a medium coffee. The room had a weird smell that I couldn’t quite pin point what it was but it was not pleasant. I had to listen to the people above me bang on the floor all night long. My husband ended up turning the TV up to try to drown it out because we had to be up early. The room $240, completely outrageous for what we got. Very disappointed.

As a frequent traveller I stay at many Marriott hotels every year. I have never experienced such a poor service.

On he first day, I complained about the water pressure in the sink at Room 211. It was fixed the next morning. The staff was excellent and always polite.

There was a large roach in my room which was terrifying. I was offered a different room as a remedy. I didn’t see anymore roaches for the rest of my stay. The hallways was dimly lit and carpet was dirty. The bathtub caulking was slightly moldy. The television was outdated. This facility appears to have been updated in some areas but left unrenovated in the bathroom and hallway area. I typically stay at Marriotts and courtyards however this location did not live up to the Marriott name.

The staff was friendly and helpful. The facility and shop were clean and convenient.

The rooms could have been cleaner. The bathroom especially was dirty and could have used a deeper cleaning.

The staff were phenomenal. We were in and out all hours of the night waiting for the birth of a grandchild at a nearby hospital. The facility is older, but the place was very clean and every staff member we dealt with from the manager to the cleaning staff was exteremly nice. Everyone was smiling and friendly. I'll most definitely stay there again!