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8.6 / 10 Guest Rating

The Maids Head Hotel

Tombland, Norwich, gb

The Maids Head Hotel - main view

About the Property

Historic Charm in the Heart of Norwich

AA Rosette Restaurant and Casual Dining Menu
Indulge in exquisite dining experiences at the AA Rosette Restaurant or opt for a more laid-back meal with the Casual Dining menu, catering to all tastes.

Luxurious Rooms with Modern Amenities
Experience comfort and convenience in our rooms featuring modern bathrooms, satellite TV, and tea/coffee facilities. The blend of contemporary comforts and historic charm will make your stay unforgettable.

Convenient Location and Onsite Amenities
Explore the vibrant Tombland area from our centrally located hotel. Enjoy a drink at the oak-panelled Maids Head Bar or pamper yourself at the onsite beauty salon, Best Beauty. Book now for a perfect blend of history and luxury.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children/Extra Beds: Please enter requests for extra child beds and/or cots, noting the age of the child, in the comments box when booking. Group Bookings: Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival. Please note that only dogs are allowed. A supplement of GBP 10 per pet, per night will be applied. When booking [5] rooms or more, different policies and additional supplements may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
Double Room - Photo 9
Double Room - Photo 10
Double Room - Photo 11
Double Room - Photo 12
Double Room - Photo 13
Double Room - Photo 14
1/14

Double Room

Each room has been individually decorated to reflect the character of the hotel.

16 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

Classic Double - C1D

Non-refundable
Room Only
20% OFF$269.15

$215.32

Includes taxes & fees

Classic Double - C1D

Non-refundable
Breakfast Included
20% OFF$295.34

$236.27

Includes taxes & fees
Executive Double Room - Photo 1
Executive Double Room - Photo 2
Executive Double Room - Photo 3
Executive Double Room - Photo 4
Executive Double Room - Photo 5
Executive Double Room - Photo 6
Executive Double Room - Photo 7
Executive Double Room - Photo 8
Executive Double Room - Photo 9
Executive Double Room - Photo 10
Executive Double Room - Photo 11
Executive Double Room - Photo 12
Executive Double Room - Photo 13
1/13

Executive Double Room

Superior room with quality furnishings and a seating area.

18 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

Executive Double Room

Non-refundable
Room Only
20% OFF$306.35

$245.08

Includes taxes & fees

Executive Double Room

Non-refundable
Breakfast Included
20% OFF$362.9

$290.32

Includes taxes & fees
Deluxe Double Room - Dog Friendly - Photo 1
Deluxe Double Room - Dog Friendly - Photo 2
Deluxe Double Room - Dog Friendly - Photo 3
Deluxe Double Room - Dog Friendly - Photo 4
Deluxe Double Room - Dog Friendly - Photo 5
1/5

Deluxe Double Room - Dog Friendly

Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

Deluxe Double Room - Dog Friendly

Non-refundable
Breakfast Included
20% OFF$378.61

$302.89

Includes taxes & fees
Dog Friendly Executive Double - Photo 1
Dog Friendly Executive Double - Photo 2
Dog Friendly Executive Double - Photo 3
Dog Friendly Executive Double - Photo 4
Dog Friendly Executive Double - Photo 5
Dog Friendly Executive Double - Photo 6
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Dog Friendly Executive Double

1 Double Bed OR 2 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - Plasma TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Daily housekeeping and heatingEco-friendly - Recycling binSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerDeskPrivate bathroomHeating

Dog Friendly Executive Double

Non-refundable
Breakfast Included
20% OFF$397.51

$318.01

Includes taxes & fees
Executive Double or Twin Room - Photo 1
Executive Double or Twin Room - Photo 2
Executive Double or Twin Room - Photo 3
Executive Double or Twin Room - Photo 4
Executive Double or Twin Room - Photo 5
Executive Double or Twin Room - Photo 6
Executive Double or Twin Room - Photo 7
Executive Double or Twin Room - Photo 8
Executive Double or Twin Room - Photo 9
1/9

Executive Double or Twin Room

1 Double Bed OR 2 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - Plasma TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Daily housekeeping and heatingEco-friendly - Recycling binSmoking And Non-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerDeskPrivate bathroomHeating

Executive Double or Twin Room

Non-refundable
Room Only
20% OFF$321.66

$257.33

Includes taxes & fees

Executive Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$381.06

$304.85

Includes taxes & fees

Guest Reviews

8.6
Excellent5270 verified reviews
AI Summary

Guests highly rate the central location and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service8.9
Location8.9
Room Quality8.4
Amenities8.7
Value for Money8.5
Food and Beverage8.4
Overall Experience8.7

Select topics to read reviews

J
JackiegbGB
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Access to room difficult stairs. No view."

8.0

Breakfast ok. No coffee service at table

See above

Helpful?
M
MoiniegbGB
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0

Complimentary Bentley rise was the highlight. Jim was a fantastic driver and tour guide

Helpful?
S
StephanegbGB
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0

Amazing stay! Staff super friendly. The hotel is beautiful very well located and the breakfast is delicious

Helpful?
C
ClaregbGB
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Staff were excellent friendly, helpful and cheerful will definitely be staying here again"

10.0

The hotel was comfortable and clean interesting period property

Helpful?
D
DangbGB
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Lovely hotel in central Norwich."

9.0

Lovely hotel, nice mix of the old and modern. The restaurant/ bar area is really nice.

Helpful?
L
LindagbGB
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Excellent location. Wonderful staff and a delicious breakfast."

10.0

Location was excellent. Room was a good size. Check in staff were very helpful and friendly. A delicious breakfast. We would definitely stay again.

It would have been nice to be aware that the Bentley experience was only available at weekends as we had been looking forward to this. Parts of our room were very dusty especially at the side of the bed. Window surrounds need cleaning. Small travel sized shampoo and body was would have made bathing a lot easier.

Helpful?
L
LynnzNZ
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Great stay have rebooked in a week"

9.0

Staff could not have been more helpful. Hotel also stored or excess luggage and passports

Shower over bath was a bit awkward

Helpful?
S
StephengbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"A great stay"

10.0

great room, great staff and great breakfast. location was good too

it was all good

Helpful?
S
SteveWilmingtongbGB
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2026

"Great location and comfortable room; ideal for a mini-break and visiting Norwich city centre."

8.0

Room and bed comfortable; good cleanliness, including public areas; effective air conditioning; excellent breakfast (quality and choice); attentive restaurant staff; lots to see-and-do within easy walking distance.

Lots of stairs/steps to negotiate; restaurant lacking atmosphere (it needs to attract more customers!); restaurant/bar/buffet areas need a 'refresh'; more servers required for bar and courtyard areas.

Helpful?
C
CarolineauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Pleasant but simple fixes in bathroom would make it more user friendly"

6.0

Central location

Bathroom very basic - no towel rails and only one hook on back of door

Helpful?