The Goodwin

Good: bed,pillows, clean Bad: given an accessible room when not requested; no shelf in bathroom or shower, poor lighting, no hangers in closet, extremely annoying and loud AC unit- located near head of bed and blowing air directly on you. Lose tiles in bathroom and shower gel dispenser broken Disappointed and not likely to return.

Front desk staff was awesome...had an issue with room...they got us another one immediately. ..beautiful room but walls are not that soundproof....forgot to service our room one day...great location....

Nice hotel

This was a very nice hotel. Historic. Renovared. Lots of character and decor. Would give it 5 of 5 but for two odd things and two things of note. The odd things are no coffee in the room. They have tea and you can request a french press. And no hair dryer is in the room. Firsts for me for both. The notes are that the breakfast is exceedingly limited and there is not a full kitchen; the restaurant has a limited selection of bar plates. I would stay there again, and recommend it, but be advised one must venture out of the room for coffee unless you know how to work a french press.

Everything was great but i got a room that didn't have a window just a skylight. Otherwise very nice

The staff members were very attentive and very respectful. 5 stars to them, give those fine folks a raise!!! Didn't care for the area though, I was racially discriminated against just standing out on the sidewalk along Asylum street. I dont plan on ever coming back to Hartford but if by some act of God, I had to c9me back no matter what, Id stay at the Goodwin.

If I have to go to Hartford, I always stay at the Goodwin. It's a lovely hotel with kind and helpful staff.

It's a very nice looking hotel, exterior and interior, and the valet parking is very friendly and helpful. Staff too were great. The room was nice and clean, and well appointed. There are a few items I'd like to offer as constructive criticism. First on your website the room was listed with a coffee maker. There was no coffee maker. Second, our continental breakfast had a couple of issues, first the selection was very poor and fruit was not very fresh. Finally, the coffee service was weak, there were a lot of guests looking for hot coffee and it took upwards of 15 minutes to have the coffee available - this should be better managed, it's really not acceptable. One final note, since we were there on a weekend day, the locale is basically vacant. It felt like a ghost town, and it would be nice if there was a few lively places to see.

Beautiful!