The Goodwin

Classic hotel and super nice rooms. High end. But Hartford leaves a little to be desired

Really enjoyed our stay at the Goodwin Hotel. The staff was friendly and welcoming, and the hotel itself has a lot of character and charm. A great place to stay—would definitely return!

We stayed here for one night during a mother-daughter road trip through New England. We arrived around 3:00 PM and were surprised that there were no bellmen or valet attendants in sight. It wasn’t a major issue, as we were able to manage our own luggage, but assistance would have been appreciated—especially with four women traveling together. Interestingly, when I returned the luggage cart, several bellmen and valet staff suddenly appeared. We had requested that our two rooms be on the same floor, but were told the hotel was sold out. However, during our stay, we only saw a few other guests, so it was hard to believe they couldn’t accommodate such a simple request. Be aware that the hotel bar and restaurant are only open Tuesday through Saturday. There are other dining options nearby, but we didn’t feel comfortable walking far due to the number of unhoused individuals on nearly every corner. We arrived on a Sunday, and the area felt very quiet—almost like a ghost town. While this isn’t the hotel’s fault, it’s something to consider if you’re looking for a more active atmosphere. There’s no complimentary water or coffee. They will deliver a French press to your room, but it comes with an added fee. Also, the only ice machine is located on the third floor, which is a bit inconvenient. On a positive note, the guest rooms were lovely—clean, spacious, and nicely decorated. Overall, our expectations were just higher based on the hotel’s online presentation.

This is a boutique hotel with clean and designed room. I specially liked their bathroom design. Very elegant. I think the location is good for taking Amtrak at the Union station. The city was quiet on Sunday with rare people and not too many stores opened. The hotel stay made me feel safe and enjoyed. The front desk staff also borrowed me a type C cord for my iPhone and told me where was possible to buy the cord. Very helpful! I enjoyed the pleasant stay in a strange downtown of Hartford

Nice hotel, good location.

Great hotel very clean and the staff was nice only thing that I did not care for was the tv went out the second night of my stay

The staff is so helpful and kind! The hotel was VERY clean. A couple of things to note. There is not breakfast, BUT there is a coffee and tea bar with a different variety of foods such as muffins, yogurts, oatmeal, and fruit! If you are a water drinker, they have free water at reception or they have water for purchase in rooms. Overall, a great stay though!

Slow check in, room was not ready.

I booked a room weeks in advance for the Capitol Groove Music Festival that was conveniently held 2 blocks away from the hotel at Bushnell Park. I got to the Goodwin hotel at about 11am and I was surprised I was able to get valet parking and leave my bag at the front desk before the 3pm check-in time. Every staff member was very friendly. Definitely coming back for next year’s Capitol Groove Music Festival! 🤩⭐️⭐️⭐️⭐️⭐️🤩

Staff were very nice and helpful. Room expensive considering there is no in room dining or real breakfast served. Unfortunately the area is eerily quiet on weekends with nothing open in the area. Glad we only had to stay one night