Residence Inn Syracuse Carrier Circle

I love the kitchen for longer stays.

I've stayed at this property in the past, and it's been good ... close to car events I participate in. The bad: This property seems to have gone downhill since my last stay. The first two rooms we were given, had issues .. first one no heat. Second room had a major water leak in the kitchen .. finally the 3rd room was acceptable ... but overall I was highly dissatisfied with having to move 3 times to get to a room that wasn't plagued with issues. Not likely to go back. Clerk notified the manager, but the manager never contacted me to discuss the issues.

New, very nice and clean hotel in excellent condition. Friendly, quick and helpful staff. I was very surprized- these days you don't see many hotels that are so well maintained. Good job of hotel management!

The hotel is old, and it feels old. The ceilings are very low which makes it feel small, even though it isn’t actually small. The 3 people we interacted with on site were all very friendly. Cleanliness is a bit of an issue. The air intake above the bathroom door is covered in dust. There were hairs in the bathtub and next to the sink and the hallway needed to be vacuumed. Also, the air conditioning didn’t cool at all. We actually switched rooms, but the second room was barely better. Also the mattress was sinking in the middle, so it was like we were laying on a hill all night and did not sleep because of it. There were no bugs at all anywhere though, and it was quiet.

Very clean spacious room

Breakfast was not tended to. Breaker must have been out so lights were out and waffle maker was not working. No milk for cereal.

Everything was great excellent for the imbecile guest smoking weed in their room. It’s legal in NY people. Take it outside, 20 ft away from the building. I hope you get fined.