Residence Inn Syracuse Carrier Circle

Hotel is starting to get a little rundown

Was not there for breakfast had to be some we're early

Outside dirty

Residence Inn by Marriott Syracuse Carrier Circle is conveniently located near Interstates 298 and 90 (New York State Thruway). This multi-complex townhouse style hotel is located just two miles from Syracuse Hancock International Airport. Complimentary breakfast available with average quality fare but with limited selection. No on-site restaurant. Two or three dining establishments are located within walking distance. Staff are friendly, knowledgeable. Main lobby was clean but complex exterior walkways had assorted trash and garden waste at the time of my stay. The building complex walkways also had several discarded beverage containers and one pizza box laying about. The respective box contained discarded pizza and was feasted upon by two squirrels. After arriving in my suite, I was notified by front desk staff by room phone that the prior guest witnessed a bat in the suite. I was asked if I would like to change rooms to which I agreed. I was provided with a neighboring king guest suite (not an upgrade but equivalent room). Guest suite kitchen drawer handles were loose and one handle pulled completely away from the cabinetry. With the exception of oven, full kitchen available in guest suites. The guest suite carpeting was worn and kitchen tile chipped. The guest bathroom tub was quick to fill as the drain was notably slow. Several fruit flies were apparent in the suite. Guest WiFi was notably slow. Overall, the guest room was average but furnishings were worn and dated. Guest bathroom sink and vanity are located in bedroom suite, separate from shower stall and toilet. Fitness center located in the center of the complex is clean and has basic yet modern equipment. Exterior swimming pool located in the center of the complex was permanently closed. Center courtyard featured a half-court basketball area. Ample parking available. Traffic noise from busy Route 298 and exit ramps from Interstate 90 is prevalent on sides proximal to the respective roads. Overall sub average experience and I would consider another hotel when visiting the Syracuse area in the future.

This place was awesome!!! Very clean and modern spacious rooms.

It was good. Could have used a little more variety. Kinda the same each day.

Not too happy with the room housekeeping. We ran aout of tissue paper and body soap

Why are they cutting down all the trees? Landscaping not maintained. Pool closed "permanently"- why? BBQs not maintained. Pickle ball court without a net. Basketball hoop with destroyed net. Staff could care less when handicap parking spots taken by cars with no permits. Staff should walk property to look for issuses. Breakfast area not supervised and stocked. Waffle mix dispenser broken, but noone was aware enough to put a small sign saying something like "... dispenser broken. Please ask staff for mix."

The bed was super uncomfortable

You have to walk up a large flight if stairs with all of your heavy luggage. The place smelled like wet dogs and the room was in need of repairs.

Stayed for 4 days and room was not cleaned even once. Breakfast had very little choice and the food was terrible.