Residence Inn Syracuse Carrier Circle

I stayed 5 nights. After check-in, I noticed there were rooms with easier access then our room. I asked staff at the desk about availability. She graciously reassigned us another room with similiar access. It was handicapped accessible. Room was large to accommodate scooter. Staff was so helpful.

Clean rooms, absolutely friendly service. Easy Checkin and out.

The suite, two bedroom, was great for my family.

Not enough lights in the living room area; dark. The bathroom exhaust fan is very noisy and goes on when the light is turned on.

Rooms were nice but it was very smelly. Like there was a water damage at some point. Could not sleep all night. Not going to stay there again.

So, it was decent years and years ago but now it is very run down, dirty and just a bit of a dump, much better options in the immediate area for the money. Even worse the pool is now permanently closed and being taken out, between it being terribly run down and having no pool for my kids, I will never stay here again and they still are charging a premium price, this is like a $99 a night hotel. I liked how they have 2 bedroom suites but will just get 2 rooms instead for a bit more at one of the newer properties as there are many newer hotels in the immediate area that are way nicer, try the fairfield inn if you read this, 100% nicer. I am attaching a picture of my bathroom door, it is almost funny, the door didn't open I guess and hit the toilet, so someone expertly carved out the door to the shape of the toilet so it could open - this is pretty much all I need to say for what is going on at this hotel - stay away!

Extremely disappointed that I checked in on Wednesday, checked out on Sunday not once was my room service by the hotel. At night on my floor, it was noisy with people running back-and-forth. The breakfast service in the morning was very nice.

Area, room

Everything worked except bathroom light

The suite was a great size with 4 people staying together. The beds were comfortable. The kitchen was well stocked with essential items. The bathroom (shower/tub/toilet) was very small but met our needs. The sink outside the bathroom helped. A bathroom attached to each bedroom was very convenient and private. The breakfast was good. And parking was convenient. The outside of the building was a little run down. And the pool was closed.

Had an amazing stay very nice hotel