Residence Inn Syracuse Carrier Circle

This is real 3 star hotel Minimal, outdated but nice. It has everything you need just enough

When traveling with family a hotel like Residence Inn is exactly what we like. There is plenty of room and the 2 room suites are excellent. Will be staying here when in the area again!

Property was in need of maintenance

The Hotel desk clerk had me tap my card twice charged me $170 for the room at check in than caught her mistake seen my room was paid for already and said I have to wait for an manager to be reimbursed plus $20 for damage so I have to wait for my money to go back on my card but overall besides that I enjoyed my Thanksgiving with my family and friends. This has nothing to do with Hotels. Com, this is a Residence Inn (Marriott Hotel) mistake

This place is obviously VERY poorly managed. Checked in last night, woke up this morning and: The internet didn't work, the phones didn't work, there is no TV guide, no one answers at the front desk and the clocks are all wrong. Obviously there is a lack of attention to caring for the rooms and the guests. Bottom line: DON'T STAY HERE!!

Well equipped

Cleaning staff was inept

This residence inn is in need of some major tlc. The rooms are really showing their age, plus the cleanliness of our room was lackluster for a Marriott brand. We didn’t have towels in our room, despite calling front desk twice (hotel I set up townhouse style) we didn’t receive any and dried off using hand towels. The breakfast was just alright. For the price we paid, we will try other hotels before returning.

High pet charge, deposit would be better.

Loved the room, especially the way the layout was with the bedrooms off the each side and their own bathrooms .