DoubleTree by Hilton Hotel Chattanooga Downtown

Great latte!! Kate B at the coffee shop was very sweet and helpful!!

Bedroom was clean and nicely decorated. Bathroom had amply towels and supplies. Enjoy the check-in cookie (as always.)

Bed mattress and pillows hard. Currently there is renovation/construction going on. I am very good at driving and maneuvering my truck. It extremely difficult to get out of the parking stall due to construction materials in the way and the construction truck next to my vehicle making almost nearly impossible to leave. Rent property now and get this out of way for your paying customers.

I was treated like a king from Kate and gunner Truly value the customer and making you feel comfortable and at home, can’t say enough about the spirit of helpfulness and joy that they bring to the workplace

Stay is a classical USA Hotel Chain, room a little bit too hot, Breakfast OK

I want to thank the staff for their professionalism, courtesy and compassion during our stay. This location is hands downs the best I have stayed at in all of my travels at Hilton properties. They have always been kind and helpful. They make you feel more like family than a person who is staying at the hotel. I want to say thank you to Cait at the front desk she is always courteous, kind and makes sure our stay is the best every time we go there. This time was even more touching because of the situation we went through. I would also like to thank Evan Stiefel, the food and beverage manager for taking time to talk to me in the elevator. I had just returned from the hospital and he happened to get on the elevator and his kind words and subsequent best wishes card mean a great deal to me and my family. We are truly thankful for everything the staff did to make our staff the best it could be.

Our experience at breakfast was outstanding. Our server Shannon went above and beyond to make sure that we were taken care of. I didn’t think I would make it down after having a migraine. She greeted me warmly when I joined the table. We will back just to see Shannon!

Tried to block rooms for my son’s wedding and fell victim to a classic bait-and-switch scam - the woman in charge of blocking rooms was supposed to email me the proposal, but was magically unreachable for 5 days, until she had made sure she doubled all the advertised rates on all the websites. We discovered at all the hotels we visited that one of the first questions these people ask is “what other hotels are you looking at?” which I’m now sure is to collude and get them to raise their prices as well.