Scenic Hotel Marlborough

No opening windows or scenery otherwise amazing stay

Everything I needed good access to ferry. Centrally located. Highly recommended

Location

The on site restaurant was awful. Soup was cold asked for it up to be heated came back watered down. Prawn cocktail had NO flavour lettuce had more taste . Pillows were like bags of sand.

Rooms were updated and clean and tidy.

View of carpark

Friendly staff, good location.

We booked through booking.com. On arrival we were asked to pay. We had paid, on-line on booking. The staff were adamant we had not paid even though we agreed on the booking number and we presented recipts from the booking agency and our bank and were booked in. The manager was called and we had to wait for him to find payment? This caused unnecessary worry prior to being allowed to stay. The first room for my elderly parents had very bad odors coming from the drain in the ensuite. It took an hour for maint to investigate as the maintenence team were in a "meeting" at 6pm and then to report all rooms smelled the same. Not true. After we ran boiling water down the drain the smell lessened. No shower for them as they were put off. The television did not work and the staff did not care at all. We were given another room key late that night but too late to move my 85 yo parents. My point is we booked in good faith and should be given the benefit of the doubt. Lying to customers will only damage your reputation.

It is oldish but comfortable. The room was spacious and easily accessed from the car park. There is a hose for washing your car - much appreciated when on a road trip.

Affordable but exceptional service

Duvet was a little thin so got a little bit chilly, a thicker duvet or electric blanket would be good

Great place to stay clean and good price