Scenic Hotel Marlborough

Enjoy the room clean space and just relaxed

Keep up the good work

I booked and paid for a king bed room bit got two single beds joined together with some hard kind of strip down the middle

pleasantly surprised by the dinner!

sauna wasn't up to temp in the morning that i'd booked it for

IT WAS GREAT FOR THE 1 NIGHT WE NEEDED.

I did find the bed a little soft and low for me .

No opening windows or scenery otherwise amazing stay

Everything I needed good access to ferry. Centrally located. Highly recommended

Location

The on site restaurant was awful. Soup was cold asked for it up to be heated came back watered down. Prawn cocktail had NO flavour lettuce had more taste . Pillows were like bags of sand.

Rooms were updated and clean and tidy.

View of carpark

Friendly staff, good location.

We booked through booking.com. On arrival we were asked to pay. We had paid, on-line on booking. The staff were adamant we had not paid even though we agreed on the booking number and we presented recipts from the booking agency and our bank and were booked in. The manager was called and we had to wait for him to find payment? This caused unnecessary worry prior to being allowed to stay. The first room for my elderly parents had very bad odors coming from the drain in the ensuite. It took an hour for maint to investigate as the maintenence team were in a "meeting" at 6pm and then to report all rooms smelled the same. Not true. After we ran boiling water down the drain the smell lessened. No shower for them as they were put off. The television did not work and the staff did not care at all. We were given another room key late that night but too late to move my 85 yo parents. My point is we booked in good faith and should be given the benefit of the doubt. Lying to customers will only damage your reputation.