Vogue Hotel Montreal Downtown, Curio Collection by Hilton

la réception , le restaurant plus particulierement le service du 30/12 notre hotesse était superbe , les voituriers tous très agreables , le café YAMA pour le chocolat chaud

le service de chambre , toujours incorrect non fini

Food

The room is not completely prepared

Chambre correcte et bon emplacement.

Restaurant de très mauvaise qualité et hors de prix. Personnel non formé, obligé de donner des tips sur une addition à plus de 200$ alors que le service n'était pas à la hauteur. On attend bien mieux d'un hôtel de ce standing.

Friendly staff, beautiful room, very spacious, extremely comfortable bed.

Would have loved to be able to Chromecast on the tv, with the amount paid for one night, the prices to watch movies on the TV are astronomical. Wish there were more things included in the price.

Tout était très bien. Nous connaissions déjà l'établissement et toujours satisfait

rien à dire

The location

Staff untrained; not equipped as a 5 star, furniture is tired and old. For this price and given the supposed 5 star rating it is zero value for money. Rooms don’t have slippers, extra pillows, sheets, bathroom no amenities; list goes on. Staff don’t speak much English

Horrible. I came in to celebrate a birthday and not even one person at the front desk wished us. Furthermore this is the first time ever staying at a hotel of this quality where a small piece of cake or even a card wishing a happy birthday was not placed in my room. Before you think they did not know. We made several birthday dinner reservations through the hotel and they had our passports with them during checkin. Furthermore upon checkout they promised there were no additional charges on my card. A few days later they charged us for parking and the mini bar. We never even parked at the hotel! And never used the mini bar. Seems the hotel is running a bit of a scam! We even confirmed these facts upon checkout but still got charged! The rooms amenities are similar to staying at a Motel 6. They place nothing in the room and expect you to call them constantly for items as simple as soap and lotion. The bottles were close to empty when we checked in. They don't even have smart TV's for a recently renovated hotel and you cannot watch any streaming services. The gym is on the top floor in a room with no windows. Similar to working out in a dungeon. They provided our room past 6 pm and said we would get a great view. What they gave us was a view of a piece of undeveloped land. Overall awful. Don't stay here. Laetitia Bonnet was particularly snooty and promised that our folio was clear upon checkout.