Baymont by Wyndham Coon Rapids

Rooms were not clean. Pool and hot tub were out of commission. Our entire stay. Breakfast was very limited. The coffee maker and our room had used coffee grounds in it. The refrigerator was not working. And every time you turn the TV on the volume was at 94. on the bright side, the staff was very friendly

I was provided a double bed room and upon entering, it smelled of mildew. The carpet wasn’t vacuumed and we walked onto dirty floors. I checked both beds and they were made with stained and dirty sheets. I addressed the issues with the manager who offered a new room and upon checking that room also, the bed sheets were also stained and dirty. I ultimately asked for a refund and went to another hotel. There is also nothing online that mentions the indoor pool is not in service and drained. The whole area is closed off.

The sheets were not clean and the tub drain was clogged and drained very slow so you didn’t feel clean. I will not stay there next year when I visit. I took a picture of the sheets if you want evidence.

The sheets were not clean and the tub drain was clogged and drained very slow so you didn’t feel clean. I will not stay there next year when I visit. I took a picture of the sheets if you want evidence.

Liked: friendly staff. Didn't like: room condition: four-drawer dresser had one drawer that worked, one that didn't and missing. Shower bar broken. Bed frame extended so could easily bump ankle on it. Pool closed,, no water. Breakfast very poor, two kinds of cereal, bagels, bread, apples, coffee and juice; nothing else. No protein items.

Our room was very dirty/ stained bedding and unsanitary mattress. Two other families had to ask for different rooms due to the uncleanliness. Lamp did not work between the two beds so you couldn’t see well. Finally after 10 minutes my family and I ended up leaving because I couldn’t have my family stay in those conditions.

Had to move microwave, bed frame was sticking out injured my daughter. Pool was shut down

Didn’t like anything

Excuses was the name of the game. Arrived at midnight, and checked in with no effort. Light in entry flickering, TV didn't work, beds made improperly, sink dirty, hair dryer rusty, phone cord couldn't attach to handset, and no blankets. Switched to a new room in the morning and while cleaner,TV couldn't be made to work. Switched to another room and found broken 1 1/2" fingernail and soda bottle caps on floor and used soap in shower. Asked for clean towels after 3 days and told they were all in the dryer, and they would bring some in an hour. Had to go to the desk the next morning to get fresh towels. While I understand the difficulties of finding reliable staff, someone needs to inspect these rooms like their mother in law was staying there. This experience will DEFINITELY effect my future choice when choosing a place to stay. If these comments sound picky,just know that my wife had a double lung transplant approximately 15 months ago and cleanliness is VERY IMPORTANT to us.

Everyone was extremely nice