PIER BLUE INN Old Saybrook - Essex

Comfy beds. Quiet.

We were accidently locked out of our room at night and they had NOBODY on duty to help us. The office was locked and nobody was around. We stayed outside our for 2 hours before someone was around to help.

We were accidently locked out of our room at night and they had NOBODY on duty to help us. The office was locked and nobody was around. We stayed outside our for 2 hours before someone was around to help.

Great Stay. Front desk staff was amazing and helpful.

When we got there they gave us bottles of water. Only issue, the TV didn't work until a mainteance man came in to fix it

Clean, everything was fine

breakfast was not available

The room stated it was a no smoking room but it reeked of cigarette smoke. We had to buy an air freshener and open the windows. The beds were only covered with flat sheets - no fitted sheets - and the mattress themselves did not even have a mattress cover. We found tiny black dots on the mattress but couldn’t tell if they were mites or debris. The floors to the bathroom looked like they had a film of dirt like it has not been wiped down or washed in years. For $180 a night it definitely was not worth it. It was more of an $80 a night kind of room.