Zachari Dunes on Mandalay Beach, Curio Collection by Hilton

We enjoyed the pool and the rooms were clean

The prices were too expensive for the food and drinks. Also room was pricey for not having a view.

I liked the view and the pool. The food was good too.

The price was high considering it was mid October.

Location, views, very beautiful

The view

This was my second stay at this property; I had visited a couple of years ago. Unfortunately, just like during my previous visit, I found the bathroom in need of cleaning upon arrival. When the bathroom isn’t properly cleaned, it raises concerns about the overall cleanliness of the entire room. I tried to avoid touching too much but still felt the need to wipe down all the surfaces myself. After a long day in Los Angeles, I was hoping to relax with a bath. However, even after attempting to clean the bathtub, the stains and overall condition made it impossible to feel comfortable using it. The next morning, I discovered there was only one washcloth provided. I contacted the front desk and had to wait over an hour—and make two phone calls—before receiving an additional one. Upon arrival, the staff member who greeted me was quite rude and dismissive, asking curtly what I wanted. I explained that I was checking in and requested assistance with my luggage. He showed no courtesy or smile, maintaining a scowl the entire time. Although I still tipped him $20 when he brought my bags to the room, it was not for exceptional service but rather as a gesture of goodwill. Interestingly, he did greet me with a smile during our next interaction.

Perfecte gelegen aan het strand en heerlijke zwembad temperatuur.

De kosten die er hier allemaal bij komen zijn NIET NORMAAL . Op BOOKING.COM dit resort geboekt met inbegrepen van ontbijt. Bij inchecken wisten ze niet dat ik inbegrepen ontbijt had geboekt. Na even zoeken zagen ze het wel en zou het betaalde bedrag voor het ontbijt van de totaal rekening afgehaald worden. Helaas was dit niet zo. Ook moet je parkeren bij dit hotel betalen voor $ 45,- per dag. Dan moet je ook nog betalen voor een dagelijkse RESORT toeslag van $ 35,- per dag , dan nog allemaal taxes in alle maten en héél veel. De borg die ze vragen voor dit hotel is $ 300,- deze was ik meer dan kwijt door alles wat er allemaal nog bijkwam aan VERBORGEN kosten.

Location

Didn’t accommodate request for room I wanted even after I requested 2 months in advance. Room wasn’t ready at 4:15. Got to room and housekeeping was still in room. Socks from previous guest found on bedroom floor

An amazing place with an amazing view. When you book your room, book the ocean view. Depending on the time of year, the price of this resort goes up and down. But when you have the ocean view, you will see one of the best sunsets in your own balcony, see the ocean and beach with no building obstruction and in many stays, you will see pods of dolphins going back and forth in the ocean! Every room is a suite and every one has two full baths! With a queen size pull out couch, it’s perfect for families! Got a small microwave, mini fridge and a small sink in the mini kitchen too. So if you have many refrigerated items, you will need to bring a cooler or buy one at Walmart for about 27 dollars for a 48 qt because the fridge is small. They have friendly staff that will help if any issues come up. Ricardo, the Assistant GM of the resort is a super hardworking and caring individual who roams around the whole compound daily even on his days off to make sure the guests and the facilities are doing great. He really does care about the whole place. In the restaurant, you have the Letty, the manager and Selena, one of the servers who are both amazing on what they do. Both are hardworking individuals who makes sure the restaurant guests are satisfied. The staff here are all amazing. Now, there are some issues that needs to be addressed and fixed. The hot tub jets are not working properly. I know this won’t be a minor or easy fix, and it may require for the hot tub to be shut down on a prolonged period of time, but only two jets are working for a big jacuzzi. On some of the rooms, the air conditioning unit doesn’t cool down properly even when engineering tries to fix it. This again will not be a minor fix. The ocean breeze helps a lot on this situation and windows can be opened with the screens on. The elevator at Golden needs to be serviced by the elevator company. It keeps breaking down and it’s not on engineering’s fault. The door hinges on the elevator doesn’t close the doors properly sometimes and it cause the elevator to not work. Some of the couches need to be reupholstered or replaced because of scratch marks from the fabrics already. It’s a pet friendly resort and some guests should really be liable if their pets damages anything in the room when they leave them unattended. One final thing, please place a full size fridge on the presidential suites . Presidential or many executive suites I’ve been to always have full size fridges. The Presidential suites are amazing though and if you want to treat yourself, stay in one of these suites. All and all, the place is definitely worth coming to. It’s an amazing resort with an amazing view with a great staff!