Heritage Hotel Lancaster

Easy to find, gentleman at the counter was polite and prompt, check in was incredibly fast and easy. The room was clean and not hot.

Shower was slippery and was a little difficult to find an appropriate temperature.

We liked your swimming pool

Some of your machines in your fitness room are broke

Good location, room & staff

Nothing

Nice pool Clean rooms neatly appointed

This was our second summer spending a weekend at the Heritage Hotel Lancaster, and we can’t wait to return again next summer. The staff is so friendly, the Loxley next door was perfect spot for dinner each evening, and we were a short drive from shops and other attractions. Highly recommend!

We like it because it’s next to the Dutch Apple we can walk to that

Bar needs Karaoke from 8-12 at least on weekends after the show there was nothing to do so we went to bed boring “Hint” We are also DJ’s/Karaoke Host 609-744-9588 Rick n Paula

The dinner was good

The room . The air condition fan was load and kept us up

Nothing

It was like a cheap hotel at extravagant prices. We could smell smoke from our room. The carpets were dirty. Even a cheap motel would have been better. It's beyond my understanding how you could justify charging what you did for this. I actually cried when I got to my room and saw it after I paid. . You fooled me with the pictures on the website and the reviews. I have no words for the contrast of the reviews and what I actually saw. Well, you live and learn. And I have learned from this experience to physically look at the place and the room before paying anything. We left within a few hours. We were out and came back and decided we couldn't sleep in a place like this. What a horrible experience!