Kingsmill Resort

We purchased 3 nights and only stayed for 2. This is not a resort feel. The views and river are beautiful but the hotel rooms are icky and dark. The service at the restaurants is abysmal and they need more staff.

We had a great stay at Kingmill Resort with extended family over the Easter weekend. The access to the resort amenities like indoor pool, on site restaurants and golf, along with it's close location to Busch Gardens and Colonial Williamsburg make it the perfect choice. The staff were so gracious and helpful and the resort grounds are so beautiful! Looking forward to coming back soon!

From the immaculate grounds and river views, to the dining and varied accommodation choices, you cannot beat this resort experience. Clean, serene and with activities for everyone to enjoy.

We absolutely loved our time at Kingsmill Resort—the beautiful scenery created the perfect setting for uninterrupted, meaningful family time. It was a place where we could truly slow down and just enjoy being together!

During the reservation process my debit card # was used without my authorization. Please be very careful with submitting your information. They are currently under a fraud investigation form my bank.

Another lovely stay at Kingsmill Resort. Our river front three bedroom condo was clean and inviting. The resort was hopping with business but we were quickly accommodated by the friendly front desk personnel.

I loved having both the resort amenities like the spa, golf, tennis, housekeeping, and restaurants, but also having "home amenities" like washer/dryer and kitchen in the condo. That's my perfect combination of a relaxing stay, especially with a family.

Very disappointing experience. The tub had major wear and tear, and the room was dark and dingy, not worth the price that’s for sure. I paid for an overpriced membership back in August 2025 because my son and daughter were coming to town and I wanted to take them to the restaurant on the river. The view was nice but the food was average at best. In order to go to the restaurant you have to a) have a membership b) know someone with a paid membership or c) be a friend or family member of management. After 6 months I canceled my membership (I was not using it) but I saved the pass book. The membership came with a pass book that was filled with discount certificates. I had a friend in town from 2/26/26 to 2/28/26 and thought we would use the book for lunch, a room (since I was moving out of Kingsmill and no longer had a bed at my place), etc. To my surprise I was told that I could not use it because it was only good for active members. Maybe I’m overlooking the fine print on the certificates but the certificates read “Expires one year from join date. Excludes holidays”. I failed to see the “valid with a current club membership only” line. I guess major discounts and free rooms only apply to upper management guest at Kingsmill!

The rooms/condo are outdated and dirty. Bathrooms are disgusting and many broken household features/appliances. Trash (water bottles) thrown on grounds around condo. Front desk manager, Jennifer, was unpleasant and difficult when messaging about the our complaints etc....4 star resort???REALLY? look elsewhere

A very nice experience and the condo was perfect 👌 the shuttle to and from the event, and the ambiance was fantastic! Great customer service as well